Grant Te Otinga Ropiha
Hastings
Summary
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Knowledgeable knife hand with background in meat packing, known for efficiently processing and packaging meat products to meet quality standards. Successfully maintained clean and organized work environment, contributing to seamless operations. Demonstrated ability to handle equipment safely and work collaboratively with team members.
Overview
40
40
years of professional experience
Work History
Self Employed Second-hand Retailer
Me
03.2010 - Current
- Acquisition of stock for resale via Internet and other media
- Preparation of stock for resale to produce a polished, attractive product
- Analyse markets to establish product pricing
- Tax calculations
- Paying accounts payable
- Receiving accounts receivable
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted in the planning and execution of special events such as holiday promotions or clearance sales for boosting revenue.
- Implemented loss prevention strategies, reducing shrinkage levels and protecting company assets.
- Analyzed sales data and trends to identify areas of improvement and implement necessary changes for growth.
Night Club Head Doorman
O'Flaherty's Irish Bar/ Orange Nite Club
01.2000 - 04.2010
- Maintained accurate records of nightly attendance figures for reporting purposes as well as monitoring capacity limits consistently.
- Trained new door staff in company policies, procedures, and customer service expectations to ensure seamless integration into the team.
- Organized and maintained an efficient coat check system, leading to a smoother guest experience upon arrival and departure from the venue.
- Reduced wait times and improved overall guest satisfaction by implementing an organized queue system during peak hours.
- Liaised with bartenders, servers, managers, and other key staff members in order to facilitate efficient communication throughout the venue''s operation hours.
- Contributed to cost-saving initiatives by monitoring entrance fees accurately and minimizing potential losses through effective cash handling practices.
- Managed a team of door staff, effectively delegating tasks and maintaining clear communication channels for optimal efficiency.
- Upheld a polished appearance while on duty, adhering to dress code standards set forth by management at all times.
- Enhanced guest experience by providing consistent, attentive service and maintaining a professional demeanor at all times.
- Provided exemplary customer service by treating each guest with respect and courtesy while maintaining a warm, welcoming atmosphere.
- Conducted regular performance evaluations for door staff, identifying areas of improvement and providing constructive feedback.
- Developed strong relationships with local businesses and community members, fostering goodwill and positive brand reputation.
- Collaborated with security personnel to maintain a safe environment for all patrons and staff members.
- Ensured strict adherence to age restrictions by checking identification thoroughly upon entry to the venue.
- Anticipated potential issues or conflicts among patrons before they escalated into larger problems, working closely with security staff to mitigate risks.
- Kept up-to-date on local ordinances, licensing regulations, and relevant industry trends in order to ensure full compliance at all times.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Head Doorman
Grumpy Mole
01.1995 - 01.2000
- Upheld a polished appearance while on duty, adhering to dress code standards set forth by management at all times.
- Enhanced guest experience by providing consistent, attentive service and maintaining a professional demeanor at all times.
- Ensured strict adherence to age restrictions by checking identification thoroughly upon entry to the venue.
- Resolved guest complaints quickly and professionally, demonstrating excellent problem-solving skills under pressure.
- Provided exemplary customer service by treating each guest with respect and courtesy while maintaining a warm, welcoming atmosphere.
- Kept up-to-date on local ordinances, licensing regulations, and relevant industry trends in order to ensure full compliance at all times.
- Trained new door staff in company policies, procedures, and customer service expectations to ensure seamless integration into the team.
- Collaborated with security personnel to maintain a safe environment for all patrons and staff members.
- Managed a team of door staff, effectively delegating tasks and maintaining clear communication channels for optimal efficiency.
- Contributed to cost-saving initiatives by monitoring entrance fees accurately and minimizing potential losses through effective cash handling practices.
- Liaised with bartenders, servers, managers, and other key staff members in order to facilitate efficient communication throughout the venue''s operation hours.
- Conducted regular performance evaluations for door staff, identifying areas of improvement and providing constructive feedback.
- Assisted in coordinating special events, including private parties and corporate functions, guaranteeing smooth operations from start to finish.
- Anticipated potential issues or conflicts among patrons before they escalated into larger problems, working closely with security staff to mitigate risks.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Vice President, EIT Student Association
EIT Student Association
01.1995 - 12.1997
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Bartender
Clive Hotel
03.1990 - 12.1995
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Bar Tender
Angus Inn
01.1990 - 12.1995
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Knife Hand
Progressive Meats NZ Ltd
02.1987 - 03.1992
- Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
- Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
- Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.
- Collaborated with team members to maintain a clean, organized, and safe work environment.
- Ensured consistent product quality by adhering to strict sanitation standards and company guidelines.
- Cut meat products with slicing equipment according to size specifications.
- Inspected meat to perform quality assurance checks.
- Processed meat by cutting, sorting parts, deboning and grinding.
- Organized and stored items at specific temperatures to maintain freshness.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Prepared various meats by cutting, trimming and packaging in preparation for display cases.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Inspected equipment, checking for proper functioning and safety.
- Cut meats to customer specifications and answered questions about specialty products.
Butchers Apprentice
Kuripuni New World Masterton
02.1985 - 01.1987
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- De-boned and ground meat to prepare cuts and portions for sale.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Identified cuts of meat, grading and pricing accordingly.
- Cut meats to customer specifications and answered questions about specialty products.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Adjusted machine settings to accommodate different cuts of meat.
- Placed orders for supplies and raw materials to keep necessary items available.
- Stocked, rotated and priced merchandise to meet store standards.
- Promoted new meat options to offer customers unique and appealing choices.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Packaged and labeled meat items in preparation for sale to customers.
- Received and inspected meat deliveries to verify quality and safety of products.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Education
EIT HAWKES BAY
Taradale, NZSkills
Goal-Driven
Knife handling skills
Meat processing
Food Safety Regulations
Butchering Techniques
Meat cutting expertise
Timeline
Self Employed Second-hand Retailer
Me
03.2010 - Current
Night Club Head Doorman
O'Flaherty's Irish Bar/ Orange Nite Club
01.2000 - 04.2010
Head Doorman
Grumpy Mole
01.1995 - 01.2000
Vice President, EIT Student Association
EIT Student Association
01.1995 - 12.1997
Bartender
Clive Hotel
03.1990 - 12.1995
Bar Tender
Angus Inn
01.1990 - 12.1995
Knife Hand
Progressive Meats NZ Ltd
02.1987 - 03.1992
Butchers Apprentice
Kuripuni New World Masterton
02.1985 - 01.1987
EIT HAWKES BAY
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