Greer Vincent
Te Awamutu,Waikato
Summary
My position of working front of house at Lemongrass has equipped me with valuable skills including exceptional customer service, effective teamwork, strong problem-solving, time management, the ability to adapt during certain situations, and my keen attention to detail. The experience I have gained has not only enhanced my professional abilities but also has given me a strong work ethic and commitment towards job opportunity's.
Overview
1
1
year of professional experience
Work History
Front of House Waitress
Lemongrass Noodle House
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Casual Babysitter
Kimberly Burchell
11.2022 - 09.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Watched children playing with toys and games for safety and appropriate behaviour.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children to organize toys, wash hands, and share by leading by example.
- Planned fun outings and educational activities to keep children entertained.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Bathed children, helped change into pyjamas and assisted with brushing teeth before bed.
- Checked and changed diapers to keep babies and young children clean.
- Talked to parents about concerns or issues with children during babysitting.
- Communicated positively with children and guardians.
Education
No Degree -
Te Awamutu College
Te Awamutu, NZ12.2025
Skills
- Dish Preparation
- Order Accuracy and Delivery
- Guest Seating
- Food and Beverage Orders
- Communications Protocols
- Performance Improvement
- Transactions and Cash Handling
- Dining Crew Workflow Optimization
- Stocking and Replenishing
- Cash Register Operations
- Customer Needs Assessments
- Warm and Friendly
Cooking
I thoroughly enjoy cooking as it is a blend between creativity, precision, and comes with the added joy of sharing delectable food with others creating a special moment with one and other.
Timeline
Front of House Waitress
Lemongrass Noodle House
05.2023 - Current
Casual Babysitter
Kimberly Burchell
11.2022 - 09.2023
No Degree -
Te Awamutu College
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