With a strong background in HR management, especially in terms of efficient transactions, organisation, and strategic planning of business. My experience on interpersonal behaviours and negotiations, that incorporates cultural differences in employee groups and the impact of culture on strategic management has an advantage in understanding people on numerous levels. The law degree provides a solid base to support my HR practices.
I enjoy resolving issues by showing people options so that they can choose their own solution, so that there is a fuller engagement in the outcome whilst being guided and challenged to ensure their decision is the right fit for the business.
Whether working on the shop floor or with a Board, I am comfortable in all environments, and can provide insight into issues and walk with people to show them potential solutions rather than telling them what they must do
Initially undertaking personal grievances for employees and employers however, I moved into a more consultative style that enables me to deal with employer clients on a more proactive manner rather than reactive manner.
Developing and implementing HR strategies for employer clients that entailed to improve employee satisfaction, that looks at improving sales, productivity and customer satisfaction that also aims at lowering staff turnover
Undertaking training sessions with clients’ employees to enhance HR accountability, and practices to ensure fuller engagement and to ensure a broader understanding of responsibilities and ownership, that is followed with feedback and KPI measures
Undertaking Talent management training and assessments to assist businesses to have the people in training that enables engagement and employee satisfaction by ensuring employee progression plans
To show managers that to effectively manage people, you’ll need to be able to understand the motivations, concerns and actions of people from all over the business and in so doing show empathy.
Dealt with union unrest (as Unite Union had recently gone out on strike due to wage claims)
Coached HR and OD advisors in respect of reframing HR into a holistic approach
Oversaw Payroll
Coached and trained HR advisors to appropriately deal with over zealous managers who did not wish to follow HR processes or policies
Built bridges of trust with union delegates and union organiser, John Minto.
Under took training with managers in respect of HR polices and processes
Sat on senior leadership team, advised of new legislation and processes as required
Provided statistical reports as to all HR, Payroll and OD in Board reports