Gregory Paul
Auckland, Auckland Region, New Zealand,Auckland
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Experienced and driven Retail Manager with nineteen years in retail sales in white goods and clothing and a reputation for exceeding performance benchmark. Budgeting sales forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management. Multi task orientated and performance orientated to achieve exceptional levels of customer service building teams and ensuring the achievement of corporate goals.
Overview
29
29
years of professional experience
Work History
Department Manager
Pick'n Pay Hpermarket
Amanazimtoti, Durban, Kwazulu-Natal
10.2008 - 04.2017
Managed sales floor activities
ensuring excellence in customer service.Establish sales goals manage
budgets devise sales forecasts consistently maximizing sales and profitConsulted with the store manager
developing local marketing and advertising strategiesProposed strategies that improved
shrink percentage for five yearsEnsured price accuracy of goods and
adequate stock levels.
Sales Manager
Pick 'n Pay Hypermarket
Durban, Kwazulu-Natal
04.2000 - 10.2008
Supported sales floor by implementing process improvements.Responsible for the Service Desk team in handling returns exchanges and
complaints.Monitoring of high risk stock.
Loss Prevention Manager
Pick 'n Pay Hypermarket
Durban, Kwazulu-Natal
03.1998 - 04.2000
Responsible for Internal and External investigations.
Promoting awareness amongst
associates to help identify potential safety hazards.
Team Leader
SBV Services Pty Ltd
Durban, Kwazulu-Natal
02.1988 - 03.1998
Team Leader
in Servicing Banking Institutes and ATM machines (1988-1998).
Accredited
and non-accredited training services for the cash processing, cash logistics
and security environment.
Education
Certificate - Advanced Retail Operations and Supervision
2003
Diploma - Career Enhancement
2001
Skills
- Assist with driving sales and profit
- Ensuring the achievement of all KPI’s
- Budgeting
- Mentored a team of 10 plus 15 casuals
- Inventory
- Strong customer focus
- Computer Proficient
- Multi-Task Management
- Ability to build strong relationships with all stakeholders
Affiliations
- Merit Award
- Pride in Performance Award
- Conducted Music Presentation for Graduation Ceremony and School Presentations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Department Manager - Pick'n Pay Hpermarket
10.2008 - 04.2017
Sales Manager - Pick 'n Pay Hypermarket
04.2000 - 10.2008
Loss Prevention Manager - Pick 'n Pay Hypermarket
03.1998 - 04.2000
Team Leader - SBV Services Pty Ltd
02.1988 - 03.1998
Technikon SA, Pick 'n Pay Retailers,Pty,Ltd - Certificate, Advanced Retail Operations and Supervision
Five Fold Systems cc- Humana Resources - Diploma, Career Enhancement
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