Greta Malanowski
Rotorua ,Rotorua
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
Overview
5
5
years of professional experience
Work History
Internship Student
Axel Springer Verlag
Berlin, Germany
11.2018 - 12.2018
- Worked well in team environment as well as independently.
- Researched industry trends and best practices related to specific projects.
- Worked with teams to support goals and build experience.
- Updated the company's website with relevant content on a regular basis.
- Tracked social media content and delivered results to appropriate stakeholders.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
- Posted on social media sites frequently to increase news broadcast traffic.
- Developed story ideas through collaboration with senior journalists and editors.
- Maintained an up-to-date knowledge of local news developments.
- Attended press conferences and wrote summaries of events for publication.
Barista
Kiez Kaffee Kraft
Berlin , Germany
09.2021 - 12.2023
- Ground beans for espresso shots according to individual customer specifications.
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested appealing products.
- Received and accurately processed customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Prepared and served hot or cold beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Ostrom-Humboldt-Oberstufe
Berlin06-2023
Skills
- Coffee Expertise
- Team Player
- Order Taking
- Friendly and Outgoing
- Active Listener
- Fluent in German
- Decision-Making
Affiliations
- Traveling
- Reading
- Music
Languages
German
Native/ Bilingual
English
Professional
French
Limited
Italian
Elementary
Timeline
Barista
Kiez Kaffee Kraft
09.2021 - 12.2023
Internship Student
Axel Springer Verlag
11.2018 - 12.2018
High School Diploma -
Ostrom-Humboldt-Oberstufe
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