Guia Flores
Christchurch,Linwood
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
YOUTUBE MANAGER
LITTech
08.2022 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Operations Manager/LINKEDIN SPECIALIST
Royan Nidea Marketing
Naga City, Camarines Sur
07.2020 - 10.2023
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Developed and managed relationships with key clients and partners to drive growth.
- Collaborated with internal departments to align marketing campaigns.
- Developed and implemented strategies to optimize digital marketing campaigns.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
TELEMARKETING SALES
Expresslane Capital
04.2022 - 08.2022
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
TELEMARKETING SALES
Lord and Askew LLC
03.2020 - 07.2020
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
- Informed current and prospective customers of promotions and new or upgraded products.
ACCOUNT MANAGER
Mainstreet Finance Group
11.2015 - 03.2020
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
TELEMARKETING SALES
Q Auto Transport
04.2015 - 11.2015
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
Education
Bachelor of Arts in Communications -
ATENEO DE NAGA UNIVERSITY
Skills
- Social Media Marketing
- Linkedin Management
- Youtube Management
- Marketing Strategy
- Sales and Marketing
- Lead Generation
- CRM Management
- Data Entry
- Google Docs and Sheets
- Appointment Setting
- Expense Tracking
- Performance Management
- Policy Implementation
- Strategic Planning
- Operations Management
- Budget Control
Secondary Education
La Consolacion College, 2004-2008
Locations
559C Worcester Street, Linwood, Christchurch 8011
Personal Information
Title: Social Media Manager/Linkedin Specialist
References
- Dhanica Pahoyo, Linkedin Specialist, +63 9363501733
- Mayrell Barce, Customer Success Rep & Bookkeeper | No Fuss Tutor, +63 9917885932
Timeline
YOUTUBE MANAGER
LITTech
08.2022 - 10.2023
TELEMARKETING SALES
Expresslane Capital
04.2022 - 08.2022
Operations Manager/LINKEDIN SPECIALIST
Royan Nidea Marketing
07.2020 - 10.2023
TELEMARKETING SALES
Lord and Askew LLC
03.2020 - 07.2020
ACCOUNT MANAGER
Mainstreet Finance Group
11.2015 - 03.2020
TELEMARKETING SALES
Q Auto Transport
04.2015 - 11.2015
Bachelor of Arts in Communications -
ATENEO DE NAGA UNIVERSITY
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