To work towards achieving the greater success in my career through hard work, consistency, and the ability to work with others to achieve organisational goals, aims and objectives.
I am proactive problem solver with expertise delivering support services and resolving customer complaints. Skilled in active listening and effective verbal and written communication.
1. Respond to and manage all incoming and outgoing communication, including phone calls and emails.
2. Plan and coordinated events, meetings.
3. Recording any customer complaints and passing on to management.
4. keep the records of all the waste trucks including building material. commercial and industrial, residential waste etc.
5. Giving customers consistent & good service as well as Interact with them in a professional manner
6. Document and log work/rest periods and kilometers spent driving and retain fuel/toll receipts.
7. Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures.
8. If required, to assist with any other work in connection with the business of the company.
1. Dealing with customer queries an complaints and try to resolve them as quick as possible.
2. Preparing and packaging food products
3. Sanitation Guidelines
4. Ensure facility and equipment cleanliness based on company standards
5. Rotating commissary deliveries
6. Effectively plans,organizes and implements all daily operational routines and activities.
7. Training and development to new employees and empowered them to deliver total customer satisfaction.
1. keep records for contractors and Issue badges to work on site.
2. Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
3. Handle emergencies such as fire, medical emergencies, and security breaches.
4. Guard access points, permitting or refusing entry,restraining trespassers, and direct heavy traffic during start and end of business hours
5. Complete daily reports, including relevant information, observations, surveillance footage, and signatures
6. Secure all doors, windows, and exits, depending on shift
7. Work with other security personnel and management to enhance security measures.
1. Greets and serves guests, handles, or processes light paperwork.
2. Deal with different customers and manage the store with better strategies.
3. Supervising daily operations to ensure that food safety, cleanliness and inventory control standards are maintained.
4. Filling in when short on help or during busy period and may have to prepare food orders.
5. Re-stock food and beverage area and clean the store as needed.
6. Train new team members, open and close the store and provides customer service when necessary.
Rory Chacko (Aut Estates Operational Manager)
Contact no- 021885179
Phone - 099219999
Email - rory.chacko@aut.ac.nz
Samneet Kalra ( NZTA Real Time Operator)
Contact no - 0224264989
Email - sam80542@gmail.com
Jatin Kumar ( Driver Trainer Waste Management NZ)
Contact no -0212262379
Rakesh Kumar (Subway Store Manager)
Contact no - 0224963239
Email - thakur.rcky@gmail.com