Gurinder Singh

• Operate designated routes efficiently and safely
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Communicated regularly with central dispatch teams to report delays and route changes.
• Support team operations and uphold service standards.
• Provide excellent customer service by assisting passengers with boarding, fare queries, and general travel assistance.
• Uphold company standards for safety, cleanliness and punctuality.
• Demonstrate strong knowledge of local routes, traffic regulations, and health & safety protocols.
• Participated in ongoing safety training and operational briefings to stay updated with company policies.
• Conduct daily vehicle inspections to ensure roadworthiness, fuel levels and safety compliance.

• Managing and implementing new administrative systems, such as record management.

• Check all incoming creditors’ invoices against order books and prices against price books for ‘all companies. File in applicable file folder.

• Maintain necessary staff records and update or create new records upon receiving instructions from Managing director.

• Setting high standards of services and ensuring they are always maintained.

• Prioritizing daily tasks and successfully managing the Office.

• Organizing recruitment and induction activities.

• Supervising and training employees when appropriate

• Manage up to 5 staff roaster hours etc.

• Do the necessary reference checks based on information supplied by potential clients.

• Prepare debtor invoices as the applicable job bags are received from director.

• Preparation of appropriate reports about monthly/annual sales and production times.

• Prepare analytical reports on various cost centres where applicable.

• Promoting and monitoring staff development, performance management and training.

• Assign tasks to employees
• Oversees opening and closing of store
• Welcomes customer in a retail setting and ensures that customers are satisfied with what they are looking for
• Responds quickly and practically to emergencies, crises or unexpected problems during the shift
• Trains new employees

• Greeting Customers – Welcoming customers with a friendly attitude and offering assistance when needed.
• Operating the Cash Register – Handling sales transactions, giving correct change, and processing credit/debit payments.
• Stocking Shelves – Restocking snacks, drinks, cigarettes, and other merchandise in the store.
• Maintaining Cleanliness – Keeping the store, counter, coffee station and gas pumps clean and tidy.
• Handling Customer Inquiries – Answering questions about prices, products, and services (e.g., car washes, propane refills, etc.).
• Monitoring Fuel Pumps – Watching for drive-offs, helping customers who are having trouble at the pump, and ensuring safety procedures are followed.
• Checking IDs – Verifying age when selling tobacco, or lottery tickets.
• Receiving Deliveries – Accepting inventory deliveries and checking for accuracy.
• Upselling Products – Promoting sales, discounts, or loyalty programs when appropriate.
• Following Safety Procedures – Complying with safety and emergency procedures, especially concerning fuel and hazardous materials.