Summary
Overview
Work History
Education
Skills
Interpersonal Skill
Certification
Affiliations
Languages
Timeline
Generic
Gurjeet Singh

Gurjeet Singh

Hamilton,Waikato

Summary

Accomplished Fibre Technician with Ventia, excelling in fibre network infrastructure and project management. Proven expertise in advanced fibre termination and splicing, alongside strong leadership and client relations skills. Recognized for driving successful project deliveries and maintaining high service quality standards, achieving customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fibre Technician

VENTIA
Hamilton, Waikato Region
04.2019 - Current
  • Commenced with Chorus copper and fibre provisioning & restoration services, delivering network solutions across the Waikato region including Matamata, Te Aroha, Morrinsville, Taupiri, and Whatawhata.
  • Successfully resolved copper network faults and contributed to the expansion of Chorus fibre infrastructure throughout the region.
  • Selected for advancement to the TFF contract, where I've become a key contributor to multiple successful project deliveries.
  • Demonstrated versatility across diverse TFF project roles including network scoping, build, underground/aerial provisioning, network element installation, dark fibre deployment, and P2P business connections.
  • Led comprehensive fault restoration services while maintaining high service quality standards.
  • Delivered specialized projects including preventative maintenance programs, cabinet conversions, expedited fibre installations, customer engagement initiatives, greenfield subdivision deployments, critical infrastructure repairs, asset auditing, and T500 system upgrades.
  • Developed expertise in provisioning and fault resolution, establishing myself as a subject matter expert within the organization.

Service Technician

SOUTHLAND COMMUNICATION LTD
Invercargill, Queenstown & Dunedin
03.2017 - 04.2019
  • Operated on Chorus copper and fibre network infrastructure across multiple South Island locations, gaining comprehensive exposure to telecommunications systems and operations.
  • Collaborated effectively within cross-functional teams while rapidly acquiring essential knowledge of telecommunications industry standards, protocols, and equipment.
  • Earned management recognition for exceptional work ethic and technical proficiency, leading to promotion to Field Provisioning Team Lead based on demonstrated value and performance.
  • Successfully managed and coordinated a three-member field crew, overseeing fibre installation projects across the Chorus network while ensuring quality standards and project timelines were met.
  • Consistently delivered superior technical troubleshooting and problem resolution services, resulting in high customer satisfaction ratings and strong client relationships.
  • Developed foundational leadership skills while maintaining hands-on technical expertise in network provisioning and maintenance operations

Education

NZQA Telecommunications (Level 3) -

Connexis NZ
01.2022

NZQA National Diploma - Networking and Security (Level 6)

Newton College of Business & Technology
01.2017

NZQA National Diploma - Computing (Level 5)

NorthTec: Tai Tokerau Wānanga
01.2016

Skills

TECHNICAL SKILLS & EXPERTISE

Fibre Network Infrastructure:

  • Comprehensive experience in fibre network scoping, build, installation and provisioning across diverse telecommunications environments
  • Proficient in advanced fibre termination techniques and precision splicing operations
  • Skilled in fibre blowing methods and cable deployment strategies

Network Equipment & Systems:

  • Extensive hands-on experience with installing/working in CO's, ARC's, FDH (Fibre Distribution Hubs), FAT's and comprehensive peripheral network elements
  • Proven expertise in UFB fibre build and central office exchange operations including ARC systems
  • Specialized knowledge in outside plant and outside boundary work and field operations

Equipment Installation & Configuration:

  • Expert in installation of telecommunications infrastructure including cabinets, splitters, pedestals, FATs, splice enclosures (FD-6/BD-6), Commscope equipment, FDTs, wall-mounted cabinets, ETP, ONT, and ITP systems
  • Certified in network equipment deployment including FAT24, FAT48, and other ODF configurations

Technical Testing & Troubleshooting:

  • Advanced proficiency with fibre optic testing equipment: OTDR, Power Meters, VFL, Fusion Splicers, fibre scopes, and Continuity Testers
  • Expert-level fault location and resolution capabilities using specialized diagnostic tools
  • Comprehensive fibre optic inspection, cleaning, and quality assurance protocols

Project Management & Leadership:

  • Successfully managed fibre installation projects for commercial, educational, and residential clients
  • Coordinated with sub contractors for complex infrastructure projects
  • Mentored and trained new technicians and subcontractors, contributing to team development and knowledge transfer

Quality Assurance & Client Relations:

  • Maintained clear communication with clients regarding project timelines, specifications, and delivery milestones
  • Performed comprehensive pre-activation testing to ensure optimal network performance
  • Demonstrated strong collaborative skills while maintaining excellent independent work capabilities

Interpersonal Skill

  • Active listener, clarity in conveying information, empathy to understand others' perspectives, and assertiveness to express needs and expectations. Effective communicator for conveying information, resolving conflicts, and building strong team relationships.
  • Capable of fostering a collaborative environment where team members can work together effectively, share knowledge, and support each other.
  • Able to identify problems quickly and implement solutions efficiently.
  • Flexible and able to adjust to new technologies, processes, and challenges.
  • Managing multiple tasks, prioritizing work, meeting deadlines and maintaining smooth operations in the field.
  • Capable of mediating disagreements and resolving conflicts among team members or with customers.
  • Skillful in analyzing situations, evaluating options, and making sound decisions based on available information.
  • Thorough and accurate in completing tasks ensuring that work is done correctly and efficiently, minimizing errors and maximizing productivity.
  • Open to constructive criticism and feedback from team members and superiors for continuous improvement and professional development.
  • Proficient in overseeing projects, planning and organizing them and executing tasks effectively.
  • Committed to delivering exceptional service through a systematic approach that prioritizes customer satisfaction and effectively addresses client needs..

Certification

  • NZQA Electricity Supply WTC1 Unit Standards 10507, 10508, 12300 & 18038
  • NZQA Safe Working at Heights WTC3 Unit Standards 10509, 17025 & 23229
  • PowerCo Pole Competency Training Competency Class(es) 1A8279 and 5C
  • WEL Pole Competency Training
  • NZTA, Unit Standard 31960 (TMO practicing), Unit Standard 31959 (non practicing)
  • NZ Life Care Essential First Aid Course
  • PTN and Risk Management

Affiliations

As a dedicated family man, I prioritize maintaining a healthy work-life balance that allows me to be present for my loved ones while pursuing personal growth and wellness. I believe in active living and regularly visit the gym to maintain my physical health, while also enjoying leisurely walks with friends and participating in group activities.

My intellectual curiosity drives me to stay informed about current affairs and advances in medical science through research papers and professional publications. I'm passionate about continuous learning, particularly in emerging technologies, and regularly attend tech webinars and online seminars to expand my knowledge base.

During quieter family moments, I enjoy unwinding with award-winning international cinema, compelling television series, and following the latest technology developments through educational YouTube channels. This blend of active pursuits and thoughtful entertainment helps me maintain perspective while staying connected to both my family and the broader world.

My approach to personal time reflects my values of lifelong learning, physical wellness, and meaningful relationships - all of which contribute to my effectiveness both as a professional and as a family member.

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Timeline

Fibre Technician

VENTIA
04.2019 - Current

Service Technician

SOUTHLAND COMMUNICATION LTD
03.2017 - 04.2019

NZQA Telecommunications (Level 3) -

Connexis NZ

NZQA National Diploma - Networking and Security (Level 6)

Newton College of Business & Technology

NZQA National Diploma - Computing (Level 5)

NorthTec: Tai Tokerau Wānanga
Gurjeet Singh