Gurjit Kaur
Queenstown,OTA
Summary
A dynamic Retail Sales Assistant with a proven track record at 2Degrees, I excel in enhancing customer experiences and boosting sales through expert retail merchandising and exceptional service. Skilled in stock management and building rapport, I have significantly contributed to customer retention and sales growth. My professional approach and time management abilities set me apart in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
2Degrees
05.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by providing exceptional customer service and product knowledge.
Education
High School Diploma -
VLCC Institute
Punjab01-2019
High School Diploma -
Ardesh Bal Vidalaya
Punjab05-2017
Skills
- Punctuality
- Processing payments
- Returns processing
- Store maintenance
- Sales expertise
- Stock management
- Point of sale operation
- Building rapport
- Promotions and discounts
- Stock control
- Sales trends
- Returns and exchanges
- Retail merchandising expertise
- Sales floor organization
- Positive and professional
- Time management abilities
- Customer Retention
- Sales Techniques
Languages
English
Professional Working
Punjabi
Professional Working
Timeline
Retail Sales Assistant
2Degrees
05.2023 - Current
High School Diploma -
VLCC Institute
High School Diploma -
Ardesh Bal Vidalaya
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