Summary
Overview
Work History
Education
Skills
Awardsrecognition
References
Languages
Timeline
Generic
Gurjot Rai

Gurjot Rai

Huntington,New Zealand

Summary

Experienced Relationship Management professional with a demonstrated history of working in a number of industries.Skilled in New Business Development, Relations and B2B Sales.

Maintains a natural aptitude for working under pressure and managing multiple workloads, paired with a strong work ethic and promoting a positive work culture.

Overview

9
9
years of professional experience

Work History

Front of House

Domino's Pizza
  • Greeting customers, taking and managing orders to end
  • Adept at handling customer escalations
  • Strong service focus
  • Restocking and replenishing supplies as required.

Fibre Ambassador/Sales Representative

Tuatahi First Fibre
08.2022 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational ideas and procedures to drive services.
  • Served as organization ambassador at various events, promoting mission and values.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Established positive relationships with local business owners.

Restaurant Owner

Little India
01.2016 - 07.2022
  • Manage overall operations of x2 restaurants
  • Ensuring day to day operations run smoothly
  • Recruiting and managing employees, overseeing operations handling customer queries and escalation
  • Financial reporting on regular basis, using this data for insights and marketing
  • Ensuring health and safety across both sites
  • Managing inventory and supplier relationship management
  • Maintain resiliency through Covid-19 lockdown.
  • Maintained positive relationships with local community and government officials.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.

Education

Skills

  • An enthusiastic person and a quick learner with a very strong focus towards ongoing learning and personal development
  • Attentive to the needs of an organisation and individuals which enables me to work well in groups as well as independently
  • Self-motivated and disciplined, with a strong desire to succeed
  • Personable and professional - Has the ability to quickly build a rapport at all levels with people all walks of life
  • Outstanding interpersonal and communication skills; proven internal and external networking abilities
  • Experienced in contract negotiation and document compliance

Awardsrecognition

Recipient of Duke of Edinburghs International Award - Bronze

References


  • Warren Storm, Director at Maurice Trapp Insurance Group, 021 932 064
  • Suresh Chimanlal, Owner New World Rototuna, 021 270 7915

Languages

Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Fibre Ambassador/Sales Representative

Tuatahi First Fibre
08.2022 - Current

Restaurant Owner

Little India
01.2016 - 07.2022

Front of House

Domino's Pizza

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Gurjot Rai