Gur Partap Singh
Christchurch,St Albans
Summary
I am an energetic individual who lives life to the fullest and have a will to be a benefit to the organization with proven technical and analytical skills involving managing, developing and implementing information technology with the objective to achieve and maintain high quality standards. I am an exceptional person who can explore new territories and push existing limits by following up new leads or referrals fully. Presently looking to join a company where success is rewarded & internal succession is given priority and allow me to continue to develop my knowledge and potential.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior IT Engineer (Casual WFH)
FrontRow
01.2021 - 01.2023
- Resolving Customer Issues: Addressing and resolving customer complaints, concerns, or problems effectively and efficiently
- Troubleshooting Technical Problems Offering Support and Guidance Responding to Inquiries Hardware Support, Updates and Patching Network Monitoring
Casual Repair Technician
WeFix Tech
08.2020 - 10.2020
- Taking Customer queries and troubleshooting
- Repairing and Selling products to customer
- Fixing Software and Hardware Issues.
Volunteer
Whitireia Polytechnic
10.2018 - 02.2019
- To solve the IT related problem of students and staff
- To setup projects for live presentation
- To resolve the laptop related issues
- To troubleshoot the wi-fi issues of students in their phones and laptop as well
- To reset the password of students and staff of Whitireia and Weltec.
Education
Level 6 - System Administration in Information Technology
Aspire2 International
01.2019
Level 5 - Fundamentals of Information Technology
Whitireia Polytechnic NZ
01.2018
Skills
- Customer service
- Team contribution
- Positive attitude and energy
- Python, C, Html
- Windows Server, Networking, Troubleshooting
- Microsoft Office
- Machine Learning, Critical thinking
- Network Administration
- IT Problem Management
- Computer Programming
- Technical Troubleshooting
Accomplishments
- Level 1 & 2 in IT Support
- Microsoft Certified: Azure Fundamentals
- Machine Learning by Stanford University
- Mobile Phone Technician
References
Available on Request
Certification
- Licensed [Job Title] -
Timeline
Junior IT Engineer (Casual WFH)
FrontRow
01.2021 - 01.2023
Casual Repair Technician
WeFix Tech
08.2020 - 10.2020
Volunteer
Whitireia Polytechnic
10.2018 - 02.2019
Level 6 - System Administration in Information Technology
Aspire2 International
Level 5 - Fundamentals of Information Technology
Whitireia Polytechnic NZ
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