Summary
Work History
Education
Skills
Affiliations
Volunteer Experience
References
Training
Languages
Timeline
Generic
Gurpinder Singh

Gurpinder Singh

Hamilton,New Zealand

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Work History

Police Prosecution Service Intern

NZ Police

Supported legal research, case preparation, and court proceedings, and collaborated on evidence analysis and strategy development with prosecutors.

Customer Relationship and Bartending Service

Hamilton Workingmen East Club

Ensured guest satisfaction by providing exceptional bartending services, managing inventory, and fostering customer relations.

Customer Service Representative

The Warehouse

Delivered comprehensive customer service, managed financial transactions, and supported inventory management to enhance the shopping experience.

Front Office & Guest Service Representative

Accor Group

Managed guest services from check-in to check-out, coordinated departmental actions, and maintained guest satisfaction and record accuracy.

Customer Service

Reliance Mart

Provided top-tier customer assistance, facilitated smooth shopping experiences, and contributed to a positive store environment through efficient service and problem resolution.

Business Developer

AstroTalk

Spearheaded business development initiatives, nurtured client relationships, and executed strategies to drive growth and brand recognition in the competitive market.

Retail Associate (Virtual Internship), Italy

Italian Market Of Annapolis

Enhanced online retail operations through customer service, order management, and marketing efforts, gaining insights into Italian market trends.

Education

Bachelor of Law -

School of Law, UPES
Dehradun, India

Master of Laws -

University of Waikato
Hamilton, NZ
07.2024

Skills

  • Multilingual Communication
  • Strategic Planning & Analysis
  • Customer Service Excellence
  • Team Leadership & Collaboration
  • Digital Literacy
  • Financial Transactions Management
  • Adaptability & Problem Solving
  • Ethical Conduct & Confidentiality

Affiliations

  • Young ICCA
  • Rotary Club
  • International Association of Lions Club

Volunteer Experience

Citizen Advisory Board, Provided guidance and support to New Zealand citizens., Participated in board meetings and proposed actionable solutions., Conducted research and analysis on community concerns, policies, and services., Collaborated with other board members and community stakeholders., Engaged in outreach programs to raise awareness about available services and resources., Upheld confidentiality and ethical standards ensuring citizens' privacy rights were respected., Received appreciation from citizens for providing valuable advice and support.

References

On Request

Training

  • Fashion Management Workshop
  • ICCA Event

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Police Prosecution Service Intern

NZ Police

Customer Relationship and Bartending Service

Hamilton Workingmen East Club

Customer Service Representative

The Warehouse

Front Office & Guest Service Representative

Accor Group

Customer Service

Reliance Mart

Business Developer

AstroTalk

Retail Associate (Virtual Internship), Italy

Italian Market Of Annapolis

Bachelor of Law -

School of Law, UPES

Master of Laws -

University of Waikato
Gurpinder Singh