Gurpreet Minhas
Takanini,AUK
Summary
Dynamic retail management professional eager to leverage exceptional sales, customer service, and people skills to drive an organization's success. Adept at exceeding sales goals, optimizing policies, and cultivating customer loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Longlife Manager
Woolworths Supermarket
09.2022 - Current
- Managed store operations, ensuring compliance with sales targets and operational policies
- Planned and executed sales promotions, significantly boosting store revenue
- Negotiated with suppliers to secure favorable pricing and exclusive deals
- Implemented merchandising strategies that improved product visibility and sales
- Developed and coached team members to enhance performance and achieve sales goals.
Assistant Longlife Manager
Woolworths Supermarket
07.2020 - 09.2022
- Spearheaded sales planning and rostering, optimizing workforce productivity
- Maintained high standards of product presentation and stock levels
- Led team development initiatives that improved employee engagement and retention
- Addressed customer inquiries and resolved issues, enhancing customer satisfaction.
Store Manager
Ceres Fresh Market
04.2014 - 03.2019
- Directed all aspects of store management, including sales, inventory, and staff supervision
- Strategically sourced and purchased products, maintaining strong relationships with suppliers
- Developed and implemented pricing and promotional strategies that drove sales growth
- Resolved customer complaints and ensured high level of customer service.
Assistant Store Manager
City Produce Market
07.2013 - 04.2014
- Managed day-to-day operations, focusing on sales floor management and customer service
- Assisted in human resources activities, including recruitment and training
- Collaborated on product promotions, driving increased sales and customer traffic.
Produce Assistant/Supervisor
Freshline Market
01.2011 - 07.2013
- Handled store opening and closing procedures, cash handling, and customer service
- Supervised staff, managed inventory, and developed sales strategies
- Fostered positive work environment that encouraged high performance.
Education
Diploma in Business Management Level 6 - Advanced -
Concordia Institute Of Business
Tauranga, BOP01.2012
Diploma in Business Management Level 5 -
Concordia Institute Of Business
Tauranga, BOP01.2011
Skills
- Sales Strategy & Planning: Expert in developing and implementing promotional strategies to drive sales and increase market share
- Customer Relationship Management: Proven ability to enhance customer satisfaction and foster long-term client relationships
- Team Leadership & Development: Skilled in leading and motivating teams to achieve sales targets and deliver outstanding customer service
- Merchandising & Inventory Control: Proficient in maintaining high standards of product displays and ensuring optimal stock levels
- Financial Acumen: Strong understanding of financial principles to make informed purchasing and pricing decisions
- Communication & Negotiation: Excellent verbal and written communication skills with a knack for negotiating favorable terms with suppliers
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced in using retail management software
- Strong problem-solving and decision-making abilities
Certification
- Food and Safety Certificate
- First Aid Certificate
- Health and Safety Representative Level 1
Timeline
Longlife Manager
Woolworths Supermarket
09.2022 - Current
Assistant Longlife Manager
Woolworths Supermarket
07.2020 - 09.2022
Store Manager
Ceres Fresh Market
04.2014 - 03.2019
Assistant Store Manager
City Produce Market
07.2013 - 04.2014
Produce Assistant/Supervisor
Freshline Market
01.2011 - 07.2013
Diploma in Business Management Level 6 - Advanced -
Concordia Institute Of Business
Diploma in Business Management Level 5 -
Concordia Institute Of Business
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