Summary

Overview

Work History

Education

Skills

Timeline

Gurpreet Singh

Hamilton

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9

9

years of professional experience

Work History

Commercial Cleaner

Self-employed

12.2021 - 11.2023

Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Handled equipment, chemicals, and materials properly and with caution.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained optimal supply levels to meet daily and special cleaning needs.

Merchandiser

Goodman Fielder

09.2017 - 09.2021

Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Updated pricing and signage to complete product displays and educate customers.
Established strong vendor relationships to maintain and support business.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.

Chilled Supervisor

Countdown

07.2014 - 10.2018

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Maintained excellent attendance record, consistently arriving to work on time.
Served customers and followed outlined steps of service.

Education

Diploma in Management - Business Communications

Kiwi Institute Training And Education

Auckland

08.2013

Skills

Customer and Call Response
Cash Register Operations
Safety Procedures
Customer Service
Stockroom Maintenance
Pricing Inquiries and Validation
Organizational Skills

Honesty and Integrity
Decision Making
Quick Learner
Active Listening
Staff Training
Handling Customer Inquiries

Timeline

Commercial Cleaner

Self-employed

12.2021 - 11.2023

Merchandiser

Goodman Fielder

09.2017 - 09.2021

Chilled Supervisor

Countdown

07.2014 - 10.2018

Diploma in Management - Business Communications

Kiwi Institute Training And Education