Gurpreet Singh Ghumman

A polished customer service officer with payroll management experience offering experience in customer service support and bringing years of overseas experience from the Insurance sector. An unwavering commitment to work, with the ability to build productive relationships, resolve complex issues, and work ethics and confidentiality.

• Winner of the best performance in two successive months under Z Energy’s mystery motorist program
• Salary increments and letter of appreciation from the insurance sector
• Awarded for the best employee based on monthly performances

• Team player by successfully undertaking various team projects
• Ability to adapt and learn quickly
• Self-reliance, motivated and the ability to use own initiative
• Desire to contribute more to my organization and to other people
• Strong sense of responsibility and organization
• Well organized and focused
• Respect for the perspectives of others and open to new ideas

Payroll officer duties:

Assisted, managed, and processed the monthly main payroll through Xero. 

Maintained employee confidence and protected payroll operations by keeping information confidential.

Resolved all payroll and funding discrepancies promptly

Ensuring the accuracy of all personnel action forms and changes that affect payroll.

Customer service officer duties:

Customer service for the shop and forecourt by adhering to all health, safety & security procedures.

Cash handling and accounts, Handling customer complaints with courtesy and escalating on to the operation manager, Product promotion and brand promotion, Direct sales and marketing of Insurance products, Coordinating with team members and vendors, Planning promotional activities and contests, Focusing on sourcing Mass Affluent Customers, Arranging training sessions for team and vendors

• Citizenship: New Zealand citizen
• Driving License: NZ class 1 Full Driving license holder

2024 - NZ Certificate in Business (Accounting Support Services)-Level 4 specialize in Payroll for Accounting Support Services