Summary
Overview
Work History
Skills
Timeline
Generic

Gurpreet Singh GILL

Hill Park,AUK

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [TELECOMMUNICATION TECHNICIAN] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Telecommunications Technician

VisionTech Services Ltd
11.2021 - Current
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling,
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Responded to service requests during and after business hours.
  • Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
  • Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
  • Improved network performance by diagnosing and resolving complex telecommunications issues.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
  • Read blueprints and schematics to correctly place equipment.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Performed preventive maintenance of telecommunications equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

Owner

VisionTech Services Ltd
11.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.

Telecommunications Technician

R&V Communication Ltd
10.2019 - 10.2021
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Performed preventive maintenance of telecommunications equipment.

Telecommunications Technician

Vida Solutions Ltd
04.2016 - 07.2019
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Responded to service requests during and after business hours.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Enhanced customer satisfaction by providing timely technical support for telecommunications services.
  • Provided training to customers to enhance use and understanding of network systems.
  • Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
  • Implemented new telecommunications systems, enhancing overall efficiency and productivity.
  • Collaborated with cross-functional teams to design and deploy large-scale telecommunication projects.
  • Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Performed quality assurance on systems to confirm optimal performance.
  • Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
  • Coordinated installation of new users and relocations of existing users.
  • Coordinated with vendors for equipment procurement, securing competitive pricing while meeting project timelines.
  • Identified opportunities for cost savings through efficient use of resources, ultimately reducing operational expenses.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
  • Researched and recommended network and data communications hardware and software.

Skills

  • Fiber Optic Splicing
  • Troubleshooting and resolution
  • Wireless Networking
  • Network Troubleshooting
  • Installation and maintenance
  • Installing equipment
  • Safety practices
  • Telecom Infrastructure
  • Equipment safety
  • Work order completion
  • Equipment Installation
  • Troubleshooting and repair
  • Safety awareness
  • Test equipment operation
  • Configuring equipment
  • Vehicle Maintenance
  • Data cabling installation
  • Equipment installation and repair
  • VoIP Systems
  • Service Documentation
  • Records Management
  • full & clean driving licence
  • Good communication skill

Timeline

Telecommunications Technician

VisionTech Services Ltd
11.2021 - Current

Owner

VisionTech Services Ltd
11.2021 - Current

Telecommunications Technician

R&V Communication Ltd
10.2019 - 10.2021

Telecommunications Technician

Vida Solutions Ltd
04.2016 - 07.2019

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Gurpreet Singh GILL