Gursewak singh
Christchurch,CAN
Summary
A results driven, self-motivated and resourceful manager with a successful track record of building and maintaining great teams or workers and of communicate effectively with all staff. I am organized, energetic and flexible with leadership and management qualities which have been exercised through experience of over 8 years.
Having a proven track record of meeting targets and motivating staff to work together to achieve targets and improve efficiency. Keen to find a challenging position within a successful and dynamic organization.
Overview
9
9
years of professional experience
Work History
Public Area Attendant
Sudima Hotel
11.2022 - 02.2023
Kitchen Assistant
The Whallers
11.2022 - 02.2023
Restaurant Manager
Black Rabbit Pizza
01.2018 - 11.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Duty Manager
Epic Burger Kitchen
09.2016 - 01.2018
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards and service efficiency.
Crew Trainer
McDonald's
08.2014 - 09.2016
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree - Diploma in Business Administration
International Academy of New Zealand
Auckland08.2015
Skills
Exceptionally good communication skills
Positive and confident approach towards work
Strong customer service and people skills, face to face and on the phone
Experienced and capable of working in diverse work force
Detail oriented, flexible and adaptable
Willingness to take added responsibility and administration
Strong resolving power with the leadership and team player qualities
Excellent time management skills
reference
Vivien Perkins
Talent and culture advisor
Sudima kaikoura
0273195763
Pritika Rani
Head chef at The whallers Bar
0210693485
Timeline
Public Area Attendant
Sudima Hotel
11.2022 - 02.2023
Kitchen Assistant
The Whallers
11.2022 - 02.2023
Restaurant Manager
Black Rabbit Pizza
01.2018 - 11.2022
Duty Manager
Epic Burger Kitchen
09.2016 - 01.2018
Crew Trainer
McDonald's
08.2014 - 09.2016
No Degree - Diploma in Business Administration
International Academy of New Zealand
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