Gursharan Singh
Hamilton,WKO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dry Goods Manager
Four Square Torbay
12.2019 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Courier Driver
Courier Post
12.2018 - 12.2019
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Maximized efficiency by coordinating schedules with dispatchers to minimize downtime between assignments.
Storeroom Supervisor
New World Whangaparaoa
11.2017 - 12.2018
- Improved storeroom efficiency by implementing an effective inventory management system.
- Increased accuracy in inventory tracking by conducting regular audits and reconciliations.
- Reduced stock discrepancies through thorough analysis and resolution of inventory issues.
- Enhanced workplace safety by maintaining a clean, organized, and hazard-free storeroom environment.
- Optimized storeroom layout to ensure easy access to frequently used items, reducing retrieval time.
Produce Assistant
Pak N Save Glenn Inns
04.2014 - 11.2017
- Increased produce sales by implementing creative displays and attractive merchandising techniques.
- Enhanced customer satisfaction by providing knowledgeable and prompt assistance with product selection.
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Collaborated with team members to efficiently stock shelves and maintain inventory levels.
Education
Diploma in Business Management - Business Management
Linguis International Institute
Auckland, NZ11.2013
Skills
- Performance Management
- Business Development
- Business Administration
- Staff Development
- Marketing
- Policy Implementation
- Operations Management
- Time Management
- Business Planning
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
General Manager Certificate
LCQ
Forklift
Class 1 Full License
References
References available upon request.
Timeline
Dry Goods Manager
Four Square Torbay
12.2019 - Current
Courier Driver
Courier Post
12.2018 - 12.2019
Storeroom Supervisor
New World Whangaparaoa
11.2017 - 12.2018
Produce Assistant
Pak N Save Glenn Inns
04.2014 - 11.2017
Diploma in Business Management - Business Management
Linguis International Institute
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