Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gurtej Singh

Manurewa,Auckland

Summary

Organized class 5 Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator with ability to effectively interact with others. Quick learner with management potential. Along with exceptional customer service skills. Also have a forklift license and DG. Currently using a forklift on a regular day to day basis at current workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Class 2

IFurniture
02.2024 - 02.2025
  • Enhanced customer satisfaction with timely deliveries, efficientcommunication, and professional demeanor.
  • Improved on-time delivery rates by meticulously planning routes and adhering to transportation regulations.
  • Collaborated with dispatchers to ensure accurate routing information and seamless coordination between drivers.
  • Managed time effectively while making multiple stops per day for pick-ups or deliveries under tight deadlines.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

Class 5

Aramex (Truck Run Holder)
09.2023 - 02.2024
  • Improved on-time delivery rates by meticulously planning routes and adhering to transportation regulations.
  • Enhanced customer satisfaction with timely deliveries, efficient communication, and professional demeanor.
  • Maintained detailed documentation of travel logs, hours of service, and vehicle maintenance records for compliance purposes.
  • Excelled in navigation skills using GPS devices, maps, and relying on extensive knowledge of local roads.
  • Ensured cargo safety with diligent load securing practices and thorough pre-trip inspections.

Class 4 Driver

Viridian Glass Limited
08.2022 - 08.2023
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Followed all relevant traffic laws and safety regulations.
  • Completed routine pre inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned vehicle regularly to maintain professional appearance.

Class 5 Truck Driver - Truck and Trailer

Mangat Logistics
10.2021 - 02.2022
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Drove safely in various weather and road conditions to avoid accidents.

Customer Service Manager

Apna Spice & Grocery Store
02.2020 - 07.2022
  • Managed overstocking, restocking and inventory control procedures..
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

BBA - Business Administration

Lyallpur Khalsa College
Jalandhar, Punjab
11.2017

Skills

  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Verbal and Written Communication
  • Safe vehicle operation
  • Excellent work ethic
  • Order picking and processing
  • Valid Driver's License
  • Loading and Unloading
  • Traffic Laws and Regulations
  • Vehicle Safety and Maintenance
  • Warehouse Operations
  • Dangerous Goods Transportation
  • Delivery Documentation
  • Delivery Instructions Verification
  • Work Logging
  • Forklift Operation
  • Pallet Disassembly and Assembly
  • Wrapping and Banding
  • Forklift Operator Certification

Certification

  • Certified Forklift Operator, KBG GROUP LTD - 14/03/2021 to 14/03/2024
  • Licensed Dangerous and Goods - 07/04/2021 to 07/04/2026

Timeline

Class 2

IFurniture
02.2024 - 02.2025

Class 5

Aramex (Truck Run Holder)
09.2023 - 02.2024

Class 4 Driver

Viridian Glass Limited
08.2022 - 08.2023

Class 5 Truck Driver - Truck and Trailer

Mangat Logistics
10.2021 - 02.2022

Customer Service Manager

Apna Spice & Grocery Store
02.2020 - 07.2022

BBA - Business Administration

Lyallpur Khalsa College
Gurtej Singh