Gurtejinder Singh
Dunedin,Saint Clair
Summary
Dedicated truck driver with a Class A CDL and a strong work ethic, previously with Goodman Fielder.Bringing hardworking nature, clean driving record and solid work history in transportation positions. Quick learner with management potential. Proficient in operating trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Overview
11
11
years of professional experience
Work History
Truck Driver
Goodman Fielder
03.2019 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Customer Service Representative
Mobil Gas Station
09.2014 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Improved resolution time with effective problem-solving for customer complaints.
Education
New Zealand Diploma in Business( Leadership) L-6 - Business Leadership And Management
Edenz College
Auckland, NZ12-2016
New Zealand Diploma in Business( Leadership) L-5 - Business
Concordia Institute of Education
Auckland12-2015
Skills
- Self-motivation and discipline
- Attention to detail
- Safe driving practices
- Class A commercial Driver's license
- Transportation safety
- Strong work ethic
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Interests
- Hiking
- Playing Sports
- Reading books
- Experiencing new cuisines
Timeline
Truck Driver
Goodman Fielder
03.2019 - Current
Customer Service Representative
Mobil Gas Station
09.2014 - 02.2019
New Zealand Diploma in Business( Leadership) L-6 - Business Leadership And Management
Edenz College
New Zealand Diploma in Business( Leadership) L-5 - Business
Concordia Institute of Education
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