Gurtej Pal Singh
Christchurch ,Christchurch
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Site Manager for Air NewZealand
Compass Group
Harewood , Christchurch
05.2023 - Current
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Provided training and guidance to new employees on proper operation procedures.
- Supervised staff in providing customer service to guests.
- Recruited, interviewed, hired and trained new personnel when necessary.
- Monitored inventory levels and ordered supplies as needed.
- Created weekly work schedules for lounge staff members.
- Oversaw food preparation, production and presentation according to quality standards.
Conference & Events Operations Manager, Duty Manag
InterContinental Hotels & Resorts
Wellington , Wellington
01.2018 - 11.2022
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements. • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Developed and implemented new procedures and policies to improve operational productivity.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Implemented cost-saving measures to enhance profitability and align with budget.
- Developed and implemented useful strategies to increase sales and customer satisfaction.
Senior Food and Beverage Attendant
Skyline
Rotorua, Rotorua
01.2016 - 12.2017
- Assisting the F&B Duty Manager in leading a team of over 20 members for breakfast, lunch and dinner service as well as the Cafe.
Education
Diploma - Hospitality Administration And Management
Toi Ohomai Institute of Technology
Rotorua, NZ11-2017
Skills
- Budgeting and Cost Savings
- Problem-Solving
- Event Coordination
- Staff Training
- Strategic Planning
- Safe Serving Knowledge
- Supply Ordering
Certification
- Manager's Certificate valid till May 2025.
- Barista qualification.
- License Controller Qualification.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Site Manager for Air NewZealand
Compass Group
05.2023 - Current
Conference & Events Operations Manager, Duty Manag
InterContinental Hotels & Resorts
01.2018 - 11.2022
Senior Food and Beverage Attendant
Skyline
01.2016 - 12.2017
Diploma - Hospitality Administration And Management
Toi Ohomai Institute of Technology
Similar Profiles
Bryson BerryBryson Berry
Patient Dining Associate at Compass GroupPatient Dining Associate at Compass Group
James TilleyJames Tilley
Director of Operations at Compass GroupDirector of Operations at Compass Group
Keith CherneyKeith Cherney
Waitstaff/Dishwasher at Compass GroupWaitstaff/Dishwasher at Compass Group