Gurvinder Singh
Kalkallo ,Melbourne
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
12
12
years of professional experience
Work History
Import and Export Manager
Hellmann Worldwide Logistics
01.2023 - Current
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Developed and delivered comprehensive training programs to the team for enhancing knowledge on export procedures, regulations, and best practices.
- Optimized supply chain operations by collaborating closely with suppliers, carriers, freight forwarders, customs brokers, and other key stakeholders involved in the export process.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Shift Manager
AmeriCold Logistics
01.2015 - 01.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Contributed to increased revenue by motivating staff to achieve individual and team goals consistently.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
- Assisted in budget preparation for the department which led to better financial management throughout the year.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Troubleshot equipment to reduce service calls and downtime.
- Coordinated project workflows for departments.
- Promoted a culture of safety awareness among employees through educational initiatives and presentations.
- Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Inventory Supervisor/Operations Team Leader
VersaCold Logistics Services
02.2012 - 01.2015
- Supervised 5 inventory control personnel to support correct goods management and achievement of performance goals.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
- Mentored junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.
- Optimized warehouse space utilization with effective layout planning and storage organization.
- Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
- Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
- Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.
- Coordinated with transportation providers to ensure timely delivery of inbound shipments and proper coordination for outbound shipments, thus improving overall logistics efficiency.
- Lowered instances of stockouts by closely monitoring product demand patterns and adjusting safety stock levels accordingly.
Education
Graduate Diploma - Business Management
Eastern Institute of Technology
03.2009
Skills
- Customer Service
- Supply Chain Coordination
- Documentation Management
- Hiring and Training
- Continuous Improvement
- Financial Tracking
- Cost Reduction
- Problem-Solving
Timeline
Import and Export Manager
Hellmann Worldwide Logistics
01.2023 - Current
Shift Manager
AmeriCold Logistics
01.2015 - 01.2023
Inventory Supervisor/Operations Team Leader
VersaCold Logistics Services
02.2012 - 01.2015
Graduate Diploma - Business Management
Eastern Institute of Technology
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