GURVINDER SINGH
Papakura,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Truck Driver
FJ Trucking Ltd
Auckland, AUK
06.2023 - Current
- Operated with safety and skill to avoid accidents and delays
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Maintained daily, legible DOT log book and submitted corresponding documents
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions
- Inspected trucks for malfunctions and reported vehicles to management for corrective action
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns
- Inspected load security and checked for damages
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
- Maintained telephone and radio contact with supervisor to receive delivery instructions
Customer Service Representative
Agricola Nuova Casealpi
Scanzorosciate, Bergamo, ITALY
12.2015 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Provided primary customer support to internal and external customers
- Developed customer service policies and procedures to meet and exceed industry service standards
- Investigated and resolved customer inquiries and complaints quickly
- Educated customers about billing, payment processing and support policies and procedures
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Trained staff on operating procedures and company services
- Investigated and resolved accounting, service and delivery concerns
Education
Diploma In Arts - Business Administration
Divine Light International School
03.2015
Skills
- Route Management
- Load Security
- Safe Driving
- Transportation Safety
- Commercial Driving
- Document Management
- Logistics Planning
- Vehicle Maintenance
- Vehicle Inspections
- GPS and Route Planning
- Dependable and Reliable
- Transportation safety
- Worksite safety
- Team-oriented and dependable
- Truck loading
- Traffic routing
- Traffic direction
- Work planning and scheduling
- Safety and compliance
- Heavy Equipment Operation
- Multitasking
- Reliability
- Safety Procedures
- Time management abilities
- Physical Stamina
- Communication Skills
Reference
Mohammed Khan
Mohammed.khan2@downer.co.nz
02108255372
Timeline
Truck Driver
FJ Trucking Ltd
06.2023 - Current
Customer Service Representative
Agricola Nuova Casealpi
12.2015 - 06.2023
Diploma In Arts - Business Administration
Divine Light International School