Gurwant Singh
Turangi,WKO
Summary
Accomplished glazier with experience at Turangi Rylock, known for exceptional quality control and safety compliance. Demonstrated leadership and problem-solving skills, enhancing workplace safety and efficiency. Proficient in power tools and attentive to detail, consistently delivering high-quality results. Recognized for improving customer satisfaction and team productivity by 20% through effective communication and strategic planning.
Overview
14
14
years of professional experience
Work History
Glazier
Turangi Rylock
Turangi, WKO
05.2025 - Current
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Illustrated commitment to high standards of quality, accuracy and service.
Manager
Turangi Fish & Chips
Turangi, WKO
08.2016 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Supervisor
Crazy Pumpkin
Whanganui, MWT
08.2014 - 01.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Crew Member
Burger King
Auckland City
12.2011 - 06.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Diploma in Business Development ( Level 6) - Business Communication
EDENZ College
Auckland, AUK09.2012
Skills
- Excellent work ethic
- Quality control awareness
- Safety regulations compliance
- Residential glazing experience
- Safety conscious
- Measurement accuracy
- Results-driven
- Effective prioritization skills
- Physical strength and stamina
- Power tools handling
Timeline
Glazier
Turangi Rylock
05.2025 - Current
Manager
Turangi Fish & Chips
08.2016 - 04.2024
Supervisor
Crazy Pumpkin
08.2014 - 01.2016
Crew Member
Burger King
12.2011 - 06.2014
Diploma in Business Development ( Level 6) - Business Communication
EDENZ College