Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gustavo Montero

Summary

With a proven track record at Compass Group NZ, I excel in streamlining operations and elevating customer satisfaction, showcasing my expertise in sanitation protocols and fostering positive internal communications. My adeptness in resume screening and onboarding processes has significantly contributed to recruitment successes, embodying a blend of meticulous organizational and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Senior Chef De Partie

Compass Group NZ
12.2022 - Current
  • Ensured food safety standards were met by diligently following HACCP guidelines and conducting regular checks of storage areas.
  • Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
  • Maintained a clean and organized work environment through diligent cleaning practices, contributing to overall sanitation scores exceeding industry standards.
  • Elevated customer satisfaction by consistently delivering high-quality dishes and maintaining strict adherence to recipes.
  • Promoted a positive work culture among team members by emphasizing open communication channels and addressing concerns promptly.

Human Resources Coordinator

Parque De Diversiones Costa Rica
05.2019 - 10.2022
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
  • Led recruitment efforts to attract top talent in a competitive job market.

Work Exchange Voluntering

ICYE
08.2018 - 04.2019

I worked for about a year and a half at Micamp, where I volunteered in tasks such as cooking, maintenance and administrative tasks.

Recruitment Coordinator

Bekaert Costa Rica
01.2018 - 07.2018
  • Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
  • Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
  • Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
  • Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
  • Controlled recruitment program by creating marketing materials, deploying recruitment tactics, and building external relationships.
  • Provided ongoing support to internal stakeholders regarding recruitment best practices and legal compliance matters.
  • Optimized applicant tracking system usage, keeping accurate records of candidate data for future reference.
  • Confirmed appointments and interviews with job candidates.
  • Supported diversity initiatives, ensuring a fair recruitment process for candidates from various backgrounds.
  • Scheduled and conducted 30 interviews each week.
  • Coordinated incoming job requisitions and applications.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Human Resources Executive

Nutresa Group
05.2016 - 08.2016
  • Administration benefits for employers
  • Administration and execution of programs related to social responsibility, substantiality and innovation of the company.

Human Resources Specialist

GSK Glaxo Smith Kline
04.2013 - 05.2016
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Advocated for employee wellness programs, contributing to healthier workplace.
  • Recruitmen
  • Headcount

Education

Bachelor of Science - Psychology

University Latina, Costa Rica
Costa Rica
01-2011

Skills

  • Sanitation protocols
  • Recordkeeping
  • Order taking
  • Resume screening
  • Onboarding process
  • Onboarding and orientation
  • Microsoft Office Suite
  • Internal communications
  • Candidate sourcing

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Senior Chef De Partie

Compass Group NZ
12.2022 - Current

Human Resources Coordinator

Parque De Diversiones Costa Rica
05.2019 - 10.2022

Work Exchange Voluntering

ICYE
08.2018 - 04.2019

Recruitment Coordinator

Bekaert Costa Rica
01.2018 - 07.2018

Human Resources Executive

Nutresa Group
05.2016 - 08.2016

Human Resources Specialist

GSK Glaxo Smith Kline
04.2013 - 05.2016

Bachelor of Science - Psychology

University Latina, Costa Rica
Gustavo Montero