Summary
Overview
Work History
Education
Skills
References
Timeline
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Guy Bancroft

Dunedin,OTA

Summary

I am proud of my achievements and tenure at the Grand Casino (formerly Dunedin Casino). I grew as an individual moving from a dealing role to a management role always leading by example. I introduced many ideas to the company resulting in better working conditions for staff. Team Leader experienced in directing activities in a casino setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. A problem solver with excellent interpersonal skills.


My time with Bidfood has highlighted my ability to adapt to a completely different environment whilst adding to my time management and organisational skills. I have enjoyed the challenge of driving around Dunedin during the recent roading changes.

Overview

34
34
years of professional experience

Work History

Driver/storeperson

Bidfood Ltd.
02.2023 - Current
  • Delivered goods and products to customer on time and in excellent condition
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Supervisor/Acting Area Manager

Grand Casino
09.1999 - 12.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Handled customer complaints and resolved issues on gaming floor
  • Evaluated employee performance and coached and trained to improve weak areas
  • Maintained compliance with company policies, objectives and communication goals
  • Developed training, task and process guidelines and communicated clear and concise directions to employees
  • Interviewed and trained new employees for dealing positions
  • Identified individual employee's unique work styles and adapted management methods
  • Performed annual evaluations and reviews for dealers and supervisors
  • Gaming representative on Health and Safety committee
  • Strong advocate for fellow workers in all departments.

Crew Member

SuperYachts
03.1992 - 12.1997
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Worked flexible hours; night, weekend, and holiday shifts
  • Carried out day-to-day duties accurately and efficiently
  • Developed and maintained courteous and effective working relationships
  • Oversaw maintenance of yachts and equipment including delegating crew member jobs.

Delivery Driver

White Arrow
03.1990 - 03.1992
  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Delivered packages to customer doorsteps and business offices.

Education

No Degree - Aircraft Mechanics

Seaford Head Comprehensive
Seaford, England

Diploma - Aircraft Engineering

RAF Halton
Buckinghamshire, England

Skills

  • Employee Coaching and Motivation
  • Administration and Reporting
  • Articulate Communication
  • Supervising Employees
  • Punctual and Reliable
  • City and non-city driving
  • Safe Driving Practices

References

  • Michael Bolger, Shift Manager Grand Casino, 021 270 0930, michaelb@grandcasino.co.nz
  • Stacey Murray, AML Compliance Officer Grand Casino, 021 270 0918, staceym@grandcasino.co.nz
  • Ben Connor, Operations Manager Bidfood Ltd., 027 748 1595

Timeline

Driver/storeperson

Bidfood Ltd.
02.2023 - Current

Supervisor/Acting Area Manager

Grand Casino
09.1999 - 12.2022

Crew Member

SuperYachts
03.1992 - 12.1997

Delivery Driver

White Arrow
03.1990 - 03.1992

No Degree - Aircraft Mechanics

Seaford Head Comprehensive

Diploma - Aircraft Engineering

RAF Halton

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Guy Bancroft