Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Hadi Aslam Mohammed Abdul

Auckland,AUK

Summary

Experienced Fulfillment Lead with a demonstrated history of successfully delivering within agreed service level agreements and ensuring exceptional customer experiences in the telecommunications and IT sectors, I have extensive experience in project and service delivery management for various clients across different regions, including the UK, UAE, Qatar, Saudi Arabia, and India. I have successfully managed both onsite and offshore teams, utilizing both Agile and waterfall methodologies to ensure efficient project execution. One of my key strengths is my ability to quickly build and maintain strong relationships with stakeholders. With excellent interpersonal skills, I engage stakeholders in strategic and progress reviews, ensuring alignment of requirements and effective resource and cost management. Known for my enthusiasm and fun-loving nature, I thrive in collaborative environments, leveraging my strong communication skills to foster a vibrant and engaging work environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fulfillment Lead

Huawei Technologies
01.2015 - 12.2023
  • Collaborated with clients to develop a clear vision and objectives for each engagement, ensuring alignment with client needs and business goals
  • Key member for the successful renewal of managed service (MS) and delivery contracts. Responsibilities include: Preparation of several proposals to meet customer expectations & overall business needs, Preparation & implementation of a cost reduction plan to meet the GPR target required by HQ
  • Digital Transformation: Key Driver to Enhance Automation &
    Intelligence, and eventually Targeting to Transform NOC Operations Toward Zero Touch to Reduce OPEX and Improve GPR
  • Managing projects by following a detailed plan and working to meet project deadlines as scheduled. This involves finalizing the tasks for service delivery, hiring staff, setting up connections, using voice and tool solutions, getting approval for internal offshoring agreements, coordinating the KAKT plan, and handling shadow and reverse shadow operations
  • Facilitated delivery events and ceremonies using agile methodologies, ensuring effective collaboration and communication within project teams
  • Tracked project budgets accurately, forecasted financial requirements, and managed resources efficiently to meet project objectives
  • I made a significant contribution to the creation of a solution and the submission of a Request for Proposals for the Vodafone Qatar Project, which involved NOC, FLM, Fiber, and IT
  • One of the Key members to develop new Network Monitoring System and Dashboard for the FIFA World Cup, tasked with overseeing IT, RAN, Transmission Nodes, IP Nodes, the Network and Fixed Network
  • Ensured adherence to governance frameworks, compliance requirements, and reporting standards throughout project lifecycles
  • Engaged with stakeholders at various levels, communicating effectively to ensure alignment and understanding of project objectives and progress
  • Managed continuous quality improvement activities to improve key process areas (problem, change, & incident)
  • Maintained seamless ITIL operations and effectively monitored the network by implementing established processes and adhering to FCAPS standards
  • Conducted a comprehensive Network Analysis, including elements such as Alarm checks, KPI Analysis, Data consistency, Interface Utilization, License usage, E2E Data Backup, Board redundancy, Traffic forecasting & evaluations, Contingency plans and communicating risks to the customer
  • Led and inspired the team, demonstrating strong leadership qualities and empowering them to achieve project success
  • Fostered a growth mindset within the team, encouraging
    adaptability, openness to change, and a culture of continuous learning and improvement
  • Proactively identified and aligned future project opportunities with clients, based on evolving technology trends and client needs
  • Ensuring compliance with company quality & security policies. SPOC for internal Audits of TL9000, ISO20K, and ISO 27001 for project

Key Achievements:

  • Successfully set up the NOC for FIFA world cup 2022
  • Successfully set up the NOC for ITS WAN project in the Ashghal (Public Works Authority of Qatar) premises for the Enterprise Business Group (EBG)
  • Implementation of 100+ zero-touch Automation process for multi-domain network (IT,IP/MPLS and Core servers) saved more than 1200 Man hours per Month

Team Leader - Project Management

Nokia Networks
01.2012 - 12.2014
  • Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
  • Exceeded client expectations consistently by delivering exceptional results through strong leadership, efficient processes, and clear communication.
  • Collaborated with other department leaders to ensure consistency in approach across all projects within the organization.
  • Spearheaded continuous improvement initiatives by gathering feedback from team members post-project completion.
  • Collaborated with the sales team during the bidding stage by furnishing project plans, cost estimates, risk analyses, and required resources.
  • Played a key role in overseeing RAN/TX/IP equipment rollout, commissioning, and acceptance.
  • Calculated the comprehensive budget necessary for successful project delivery.
  • Conducted follow-ups with site survey and design resources to verify the applicability of site solutions before the implementation stage.
  • Verified that implemented sites adhered to agreed standards and matched customer quality expectations.
  • Monitored the RF team to ensure normal on-air testing without alarms or signal issues.
  • Prepared sites for acceptance, covering both the physical and RF aspects.
  • Ensured targets were achieved and actively worked on team performance improvement.
  • I oversaw the progress of projects according to the agreed-upon plan with customers.
  • Ensured project budgets were sufficient for successful project closure

Key Achievements:

  • Successfully deployed and integrated 1100 3G and 4G sites, with an expansion for 900 Sites

Education

Master of Science - Telecommunications

Oxford Brookes University
Oxford, United Kingdom
2003

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Gulbarga University
Karnataka, India
2001

Skills

  • Operations oversight
  • Leadership training
  • Financial controls implementation
  • Capital improvement planning
  • Supervision and training
  • Schedule management
  • Recruiting and hiring
  • Employee development
  • Cost analysis and savings
  • Policy/program development
  • Profit and loss accountability
  • Customer retention
  • Cross-functional team management
  • Team building
  • Performance improvements

Certification

ITIL 4 Foundation: an introduction to ITIL 4 (Valid upto June 2026)
Project Management Professional (PMP) (Valid upto December 2026)
Huawei Certified ICT Associate (HCIA) Storage
Huawei Certified ICT Associate (HCIA) Health and Safety

Languages

English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Fulfillment Lead

Huawei Technologies
01.2015 - 12.2023

Team Leader - Project Management

Nokia Networks
01.2012 - 12.2014

Master of Science - Telecommunications

Oxford Brookes University

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Gulbarga University
Hadi Aslam Mohammed Abdul