Haile Harmer-Campbell
Christchurch,Kaiapoi
Summary
Dynamic café professional with a proven track record at Luckyduck/Ilex, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through friendly interactions and maintaining high cleanliness standards. Proficient in cash handling and food safety, contributing to a productive and welcoming café environment.
Professional food service worker with strong experience in cafe operations. Skilled in customer service, food preparation, and maintaining clean, organized environments. Highly reliable team player with focus on delivering quality results and adapting to changing needs. Strong communication skills and positive attitude ensure consistent, high-quality service.
Overview
1
1
year of professional experience
Work History
Cafe Worker
Luckyduck/Ilex
12.2023 - 12.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Maintained clean and attractive product displays to entice customer purchases.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
- Trained new cafe workers in sales, customer service, and safety.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Education
No Degree - Law
Marian College
2 Lydia Street, Northcote, Christchurch 805212-2028
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Attention to detail
- Safe food handling
- Computer skills
- Workplace safety
Timeline
Cafe Worker
Luckyduck/Ilex
12.2023 - 12.2024
No Degree - Law
Marian College
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