Summary
Overview
Work History
Education
Skills
References
License
Certification
Timeline
Generic

Hailey Munro

Hikuai

Summary

Hello, my name is Hailey Munro. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, a quick learning ability, and a talent for adjusting to new environments. I strive to rapidly acquire new knowledge and apply it effectively. I work well in all environments. I am a problem solver, and reliable. Thank you for taking the time to read my CV.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeper

Bupa
, Thames
12.2024 - 03.2025
  • Observed proper use of chemicals when cleaning various surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Emptied trash receptacles throughout the property.
  • Followed safety procedures when handling hazardous materials.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.
  • Sanitised all areas of the hotel lobby and public restrooms.
  • Disinfect telephones, light switches and other frequently touched objects.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain an organised, professional appearance.
  • Maintained and organised cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Retail Worker

Z whitianga
Whitianga
09.2024 - 01.2025
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Assisted managers with administrative tasks such as creating reports, updating records and preparing documents for payroll purposes.
  • Maintained accurate records of all transactions using POS software systems.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Completed assigned training to stay updated on important policies and procedures.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Farm Hand

Hawkton Partnership
Whitianga
01.2020 - 01.2025
  • Calf rearing.
  • Plan and manage cows.
  • Milking.
  • General maintenance such as fencing, spraying weeds and pest control.
  • Maintain farm vehicles.
  • Operating a dairy plant system.
  • Operating a quad bike.
  • Keeping cowshed to a food-grade hygiene standard.
  • Handling of chemicals to a health and safety standard.
  • Vigilant in Animal Health and welfare.
  • Ensured compliance with all safety regulations related to farm operations.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Maintained farm equipment such as tractors, harvesters, and other machinery.
  • Performed routine maintenance and repairs on farm structures, such as fences and barns.

Housekeeper

Avalon Motel
Thames
03.2024 - 09.2024
  • Clean, stock and straighten guest rooms for new arrivals.
  • Restock rooms, housekeeping trolley and supply closets.
  • Handling of chemicals safely.
  • Greeting guests, and meeting their needs and wants.
  • Deep cleaning rooms when needed.
  • Constantly having an eye for detail.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Emptied trash receptacles throughout the property.
  • Provided information about hotel services upon request from guests.
  • Followed safety procedures when handling hazardous materials.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Ensured that all health standards were met during cleaning operations.

Relief milker

Noeline Jackson
Whitianga
12.2022 - 06.2023
  • Operating a dairy plant system.
  • Milking.
  • Operating a quad bike.
  • Calf rearing.
  • Plan and manage cows.
  • Keeping cowshed to a food-grade hygiene standard.
  • Handling of chemicals to a health and safety standard.
  • Vigilant in Animal Health and welfare.

Cleaner

Hocus Pocus Cleaning
Whitianga
04.2022 - 01.2023
  • Maintained and cleaned restrooms so health standards were met.
  • Cleaned floors, roof and walls; did sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors.
  • Gathered and emptied rubbish bins.
  • Dusted and polished furniture and equipment.
  • Transported trash bags to designated disposal areas.
  • Polished furniture to remove dust and dirt buildup.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Scrubbed walls to remove scuff marks or stains.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Swept sidewalks and driveways of debris.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Babysitter

Rebecca conibear
02.2022 - 12.2022
  • Provides care to children inside and outside the home.
  • Prepare healthy meals.
  • Performs housework.
  • Leads children in fun activities.
  • Keep children's living and play areas tidy.
  • Helps with homework.
  • Tailoring activities based on the individual needs of each child under care.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Establishing trust through consistent communication with both parents and kids.
  • Using problem-solving skills to anticipate potential issues before they arise.

Relief milker

John Garret
Netherton
06.2019 - 04.2020
  • Operating a dairy plant system.
  • Milking.
  • Operating a quad bike.
  • Calf rearing.
  • Plan and manage cows.
  • Keeping cowshed to a food-grade hygiene standard.
  • Handling of chemicals to a health and safety standard.
  • Vigilant in Animal Health and welfare.

Education

Mercury Bay Area School
Whitianga
06.2023

Hauraki Plains College
Hauraki Plains
01.2021

Skills

  • Chemical handling
  • Room sanitation
  • Inventory management
  • Guest relations
  • Health standards compliance
  • Deep cleaning
  • Time management
  • Safety procedures
  • Team collaboration
  • Problem solving
  • Customer service
  • Attention to detail
  • Communication skills
  • Excellent oral and written communication

References

  • Marlene Graham, Hawkton Partnerships, 021-163-2253
  • Kirsty Keane, Avalon Motel, 022-500-8523
  • Rebecca Conibear, Babysitting, 020-402-30571
  • Samantha Banks, house clean, 020-401-36283

License

  • Restricted NZ license.

Certification

  • Level one and two NCEA
  • Provide first aid
  • Provide basic life support
  • Primary industries level two.

Timeline

Housekeeper

Bupa
12.2024 - 03.2025

Retail Worker

Z whitianga
09.2024 - 01.2025

Housekeeper

Avalon Motel
03.2024 - 09.2024

Relief milker

Noeline Jackson
12.2022 - 06.2023

Cleaner

Hocus Pocus Cleaning
04.2022 - 01.2023

Babysitter

Rebecca conibear
02.2022 - 12.2022

Farm Hand

Hawkton Partnership
01.2020 - 01.2025

Relief milker

John Garret
06.2019 - 04.2020

Mercury Bay Area School

Hauraki Plains College

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