Haina Du
Auckland,AUK
Summary
Dedicated and diligent graduate in Media and History with a strong work ethic and valuable skills in customer service, multitasking, and time management. Excel in a Social Media marketing role. Leverage Chinese background to effectively utilize cultural identity to enhance communication skills and identify untapped customer segments for the company. Expertise in managing various social media platforms such as TikTok, Instagram, WeChat, Facebook, and Red note (Xiao Hong Shu). Well-equipped to drive successful social media campaigns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Consultant
DC Trading
, Auckland, New Zealand
05.2022 - Current
- Applied knowledge of marketing operations and promotional campaigns.
- Provide suggestions for the promotion and planning of enterprise products.
- Promote through social media platforms to increase the company's visibility.
- Provide digital media support for enterprise product promotion (short video production, marketing copy editing, etc.).
Customer Specialist
TJ Sports
, Shanghai, China
07.2024 - 09.2024
- Collect feedback on the viewing experience of customers and spectators.
- Collect customer suggestions and needs.
- Integrate, compare, and collect customer feedback information.
- Provide suggestions for improving service quality and experience.
Education
Bachelor of Arts - Media And History
University of Auckland
Auckland, NZ11-2023
NCEA Level 3 -
Avondale College
Auckland, NZ11-2019
Skills
- Interpersonal communication
- Teamwork skills
- Analytical thinking
- Communication Skills
- Social media management
Accomplishments
- Avondale college 2019 International Student Award
Certification
- Driver License of New Zealand
Timeline
Customer Specialist
TJ Sports
07.2024 - 09.2024
Marketing Consultant
DC Trading
05.2022 - Current
Bachelor of Arts - Media And History
University of Auckland
NCEA Level 3 -
Avondale College
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