Haiyu Huang
Auckland
Summary
I am a 21-year-old Chinese male currently living in New Zealand on a student visa. I am fluent in both spoken and written English, and I am confident in communicating effectively in diverse environments. I am currently seeking a position in the retail industry where I can apply my strong communication skills, adaptability, and enthusiasm for customer service. I am eager to contribute to a dynamic team and continue developing my professional experience in a fast-paced retail environment.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Little Sheep Mongolian Hot Pot
08.2021 - 11.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Education
BBA - Management And International Business
University of Auckland
Auckland, NZ06-2026
High School Diploma -
Pinehurst School
Albany, NZ12-2022
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Cleanliness and hygiene
- Order management
- Reservation management
- Supply restocking
Timeline
Wait Staff Member
Little Sheep Mongolian Hot Pot
08.2021 - 11.2022
BBA - Management And International Business
University of Auckland
High School Diploma -
Pinehurst School
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