HAKYUNG CHO

Curious about organic agriculture, I started studying with the aim of obtaining a certificate of organic agricultural technician. As a result, I passed the written examination of organic agricultural technicians. I took a practical test on August 18th and am waiting for a very positive result.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

• I participated in a program to visit Heinrich Heine University in Germany and advanced livestock farms. I was in charge of contacting universities and farms to request visits. This experience allowed me to gain valuable experience and academic improvement in the dairy farm.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Strengthened communication skills through regular interactions with others.

I was able to learn about various livestock management knowledge and future livestock management skills for

about seven months. After that, I worked at a pig farm for about a month and experienced delivery, nursing, cleaning, artificial insemination, feed and watering.

• Enhanced animal health and welfare through regular monitoring, vaccinations, and timely medical interventions.
• Boosted employee morale creating a positive work culture that emphasized teamwork collaboration towards shared goals.
• Maintained a safe working environment for all employees through strict adherence to safety protocols and guidelines.
• Facilitated smooth communication between farm staff, veterinarians, and suppliers for optimal livestock care.

• Safeguarded compliance with health codes by diligently monitoring cleanliness of cooking surfaces and utensils.
• Bolstered operational efficiency via active participation in staff meetings focused on refining procedures and addressing areas of improvement.
• Delivered exceptional service to customers with special dietary needs or preferences by customizing dishes according to their requests.
• Collaborated with team members to ensure timely order completion and optimal workflow in the kitchen.
• Maintained consistency in taste and presentation by adhering to established recipes and plating guidelines.
• Contributed to a positive workplace environment through strong communication skills and teamwork.
• Nurtured a supportive learning atmosphere within the kitchen, offering constructive feedback and guidance to fellow team members.
• Assisted with inventory management, ensuring adequate stock levels for all necessary ingredients and supplies.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.