Halafihi Tonga
Tauranga,BOP
Summary
Dynamic and results-oriented professional with extensive experience at Mainfreight Logistics and Ziwipets Ltd, excelling in operational efficiency and team leadership. Demonstrated expertise in inventory management and a positive attitude, enhancing customer satisfaction and surpassing production targets. Skilled in fostering professional growth, ensuring safety, and implementing effective logistical planning.
Overview
13
13
years of professional experience
Work History
Operations Assistant
Mainfreight Logistics
Mount Maunganui, BOP
09.2022 - 12.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Production Supervisor
Ziwipets Ltd
Mount Maunganui, BOP
04.2015 - 08.2022
- Established clear priorities and production quality standards.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Cultivated culture of excellence and accountability, leading by example and providing clear expectations.
Production Worker
Ziwipets Nz
Mount Maunganui, BOP
05.2012 - 02.2015
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Managed inventory levels to prevent production delays.
- Implemented sustainable practices within production process, aligning with environmental goals.
- Ensured timely delivery of products by coordinating effectively with logistics team.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Engaged in regular review meetings to discuss production performance and set future goals.
Education
High School -
Mt Albert Grammar
Mount Albert, AUKSkills
- Positive attitude
- Attention to detail
- Professional and friendly
- Customer support
- Operational reporting
- Inventory management
- Policy and procedure adherence
- Shipping and receiving
- Strong problem solver
- Multitasking Abilities
- Professional and mature
- Logistical planning
- Team building
- Active listening
Timeline
Operations Assistant
Mainfreight Logistics
09.2022 - 12.2024
Production Supervisor
Ziwipets Ltd
04.2015 - 08.2022
Production Worker
Ziwipets Nz
05.2012 - 02.2015
High School -
Mt Albert Grammar