Haley King

• Handled catering scheduling, ordered food and planned events.
• Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Promoted catering packages with most profitable outcomes without sacrificing client desires.
• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Coordinated with catering staff to deliver food services for special events and functions.
• Motivated staff to perform at peak efficiency and quality.
• Oversaw food preparation and monitored safety protocols.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Purchased food and cultivated strong vendor relationships.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted with daily living activities, running errands, and household chores.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Recorded status and duties completed in logbooks for management.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Scheduled daily and weekly care hours for client caseload.

* Independent contractor.

* Marketing.

* Social media promotions.

* Sales.

* Build & maintain customer relationships.

* Host cooking experiences for potential & current customers.

* Regular workshops.

* Organise, prep & run cooking classes.

* Run local events.

* Build & run a team.

* Support team through training to meet personal goals & targets.

* Run team meetings & one on ones.

* Help team work toward monthly incentives.

* Personal growth tasks set for myself and the team.

* Continued re-evaluation for each team member to assist them in being successful.

• Managed inventory control, cash control, and store opening and closing procedures.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Created employee schedules to align coverage with forecasted demands.
• Implemented store policies and procedures to remain compliant with corporate guidelines.
• Developed new promotional campaigns to attract new customers.
• Trained team members in successful strategies to meet operational and sales targets.
• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Full barista.
• Waitressing.
• Food preparation.
• Social media marketing.
• Stock & product ordering.
• Liaise with stockists.
• Promote daily cafe goods, shop products & events.