Hamidreza Maleki
Auckland,Birkenhead
Summary
Accomplished IT professional with extensive experience in cloud computing, network and system administration. Proven track record in resolving technical problems and skilled in running and maintaining relational databases. Holds certifications in AWS and Cisco. Adept at leveraging cloud technologies to optimize business operations and enhance business continuity. Demonstrated ability to collaborate effectively with cross-functional teams to deliver innovative solutions that drive organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Engineer
New Era Technology
01.2024 - Current
- Providing IT support to over 10 client schools across Auckland, ensuring efficient IT operations and prompt issue resolution
- Implementing IT infrastructure projects to enhance digital capabilities and meet evolving educational needs
- Managing networks and systems to ensure reliable connectivity, data security, and optimal performance
- Installing and configuring mission-critical services such as DNS, DHCP, and Network Policy Server (NPS)
- Automating OS deployments using Microsoft Deployment Toolkit (MDT) and Windows Deployment Services (WDS) for efficiency and consistency
- Administering hybrid environments via Microsoft Admin Center and Google Admin Console, ensuring secure access management
- Enforcing organizational policies and centralized management using Active Directory (AD) and Group Policies (GPO)
- Managing and deploying printers, optimizing integration, access control, and printing workflows
- Leveraging expertise in Microsoft and Google ecosystems, including Azure Services (Intune, Entra ID), to support diverse environments
- Overseeing device management and security using MDM solutions such as Cisco Meraki, JAMF, and Mosyle
- Implementing and maintaining phone systems using unified communication solutions to enhance school-wide communication
Database Administrator
Innovation & Development Sdn Bhd
01.2022 - 11.2023
- Administrating and maintaining backend databases, overseeing operations to guarantee optimal performance while meeting business rules and integrity
- Monitoring and supporting core-layer functionalities that powered fraud detection, anti-money laundering, and core banking systems
- Designing and developing stored procedures and triggers to uphold business rules and ensure smoothness of operation within the backend databases
- Transitioning infrastructure to AWS cloud, leveraging cloud-native services to streamline operations
- Spearheading the migration of on-premises databases to Amazon RDS, resulting in improved scalability and cost-efficiency
- Managing Network Services, including setting up switches and routers, configuring the local environment and connecting it to WAN for seamless data flow
Education
Bachelor of Information Technology - Cloud Computing
Asia Pacific University / De Montfort University
Kuala LumpurSkills
- G Suite
- Azure
- Cisco
- Scripting
- Windows Server
- Amazon Web Services
- Enterprise IT Architecture
- Python
- Git
- SQL
- System Administration
- Network Administration
Accomplishments
- Recipient and awarded the Best Final Year Project
- Recipient of First Degree Honours from Asia Pacific University of Technology and Innovation
- Implemented network upgrades to improve school security posture by segmenting networks and identifying users and devices
- Upgraded and customized client sites' Windows 11 OS to better meet the criteria of the education sector
Certification
- AWS Certified Cloud Practitioner
- AWS Learning: Architecting
- AWS Solutions Architect Associate
- Understanding of Cisco Network Devices
- Cisco Certified Network Assistant
Languages
English
Persian
Hobbies and Interests
- Reading about Emerging Tech
- Walking
- Swimming
Timeline
IT Support Engineer
New Era Technology
01.2024 - Current
Database Administrator
Innovation & Development Sdn Bhd
01.2022 - 11.2023
Bachelor of Information Technology - Cloud Computing
Asia Pacific University / De Montfort University
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