Ha My Nguyen
Auckland
Summary
A detail-oriented team player with strong organisational skills, aiming to seek and maintain a position that offers professional challenges utilising excellent time management, interpersonal as well as problem-solving skills.
Overview
3
3
years of professional experience
Work History
Shop Assistant
The Cheesecake Shop
02.2022 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed orders and organised stock.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Intern
Hai Long Glass
03.2021 - 10.2021
- Analyzed problems and worked with teams to develop solutions.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with senior management on new initiatives to build confidence.
Receptionist
Daewoo Hotel Hanoi
02.2021 - 08.2021
- Welcomed each new arrival pleasantly and confirme reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
- Answered questions and resolved or addressed issues to higher management to satisfy customers.
Tutor
Student
06.2020 - 09.2020
- Specialised in assisting with the International English Language Testing System - a language assessment recognised worldwide
- Taught students remotely using online video chat platform and other delivery channels.
- Worked with students in classrooms or home environments to provide educational support.
- Organised multiple students' schedules according to availability and progress.
Education
Bachelor of Commerce - Business Management
University of Auckland
Auckland, NZ11.2024
Bachelor of Commerce - Operations And Supply Chain Management
University of Auckland
Auckland, NZ11.2024
Skills
- Time Management
- Administrative and Clerical Support
- Research
- Sales Data Analysis
- Computer and Technical Skills
- Teamwork
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Shop Assistant
The Cheesecake Shop
02.2022 - Current
Intern
Hai Long Glass
03.2021 - 10.2021
Receptionist
Daewoo Hotel Hanoi
02.2021 - 08.2021
Tutor
Student
06.2020 - 09.2020
Bachelor of Commerce - Business Management
University of Auckland
Bachelor of Commerce - Operations And Supply Chain Management
University of Auckland
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