Han Nguyen
Auckland,Glendene
Summary
Dynamic and customer-focused Sales Assistant with a proven track record at St Pierre’s Sushi, excelling in customer service, relationship building, and driving sales performance. Experienced in cash handling, point-of-sale operations, and identifying upselling opportunities that boosted transaction values and fostered a loyal customer base.
Bringing strong interpersonal skills, a passion for delivering exceptional service, and a proactive, can-do attitude. I thrive in fast-paced environments, quickly grasp new concepts, and enjoy working collaboratively to achieve team goals. My solid foundation in sales techniques and customer engagement allows me to adapt easily to different customer needs.
I have a genuine interest in fashion and beauty, and I'm excited to combine my love for these industries with my retail experience. I'm eager to grow in a role where I can help customers feel confident in their choices, stay up to date with trends, and continue developing my communication and problem-solving skills in a vibrant retail setting.
Overview
4
4
years of professional experience
Work History
Sales Assistant
St Pierre's Sushi
02.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Identified upselling opportunities, contributing to increase in average transaction value.
Sales Assistant
Westside Bakehouse
10.2021 - 12.2022
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Developed loyal customer base by providing consistent, high-quality service.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Education
Bachelor of Health Science - Health Sciences
University of Auckland
Auckland, NZ12-2029
NCEA - NCEA
Rutherford College
Te Atatu, NZ11-2024
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Point of sale operation
- Customer service
Languages
Vietnamese
Native or Bilingual
Timeline
Sales Assistant
St Pierre's Sushi
02.2023 - Current
Sales Assistant
Westside Bakehouse
10.2021 - 12.2022
Bachelor of Health Science - Health Sciences
University of Auckland
NCEA - NCEA
Rutherford College
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