Hana Asi-Pakieto

Experience in:

• Assessments of clients and systems;
• Individual, family/whanau and group therapy to clients including intensives as may be required for relevant client service;
• Administration of psychometric tests, risk measurement and reporting of results;
• Reporting to stakeholders; e. Organisation and management of special treatment intensives, camps and education days.

Manage own caseload and administrative responsibilities so as to effectively support client assessment and intervention and meet the requirements of the Agency, client and stakeholders, including:

• Recording and completion of client notes;
• Completion of all required forms, datasheets etc;
• Reporting to stakeholders.

Initiate and maintain effective working relationships with key stakeholders to support the client, meet stakeholder needs and promote a positive view of Safe.

• Identify level and nature of client’s problems through screening tools, assessment and motivational interviewing.
• Provide direct information, Brief and full intervention, ongoing motivational support and referrals, to face to face intervention services by telephone or other electronic means.
• Work in partnership with face-to-face intervention agencies to provide integrated care program which includes making outbound calls to clients who have agreed to participate in program at 1, 3, 6, 12, and 18 months and general safety checks and intervention motivation (as appropriate) with service users.
• Conducting AUT Effectiveness Study of Problem Gambling Standard and Brief Interventions. Initial assessment included gambling impacts, treatment, mental health, alcohol and drug use (AUDIT-C, DAST), and Quality of Life.

• Connect with Lifeline callers, hear their story and concerns, and build trust and rapport
• Assess needs, explore reason for call and immediate needs related to the current crisis with the help seeker.
• Support help seekers by using a strength based approach. Reaffirm strengths, supports and coping strategies.
• Safely manage any immediate threat to life or safety of the caller.
• Open pathways for caller to longer term solutions to underlying issues, refer to other external services as needed.
• Complete appropriate records and databases.

• Provide services for Pacific peoples by Pacific peoples. For example, the use of native tongue and cultural understanding, establishing rapport through personal resources such as church, extended families and understanding the fakama (shame) clients may have. Other approaches involve the use of stories, metaphors, and narrative – an oral approach. Also gender matching, e.g. an older female matched with a female counsellor where feasible.
• Participation in Pacific Gambling committees and meetings
• Representing the organisation and conducting presentations at conferences