Hana Darwish
Auckland,AUK
Summary
Motivated worker with relevant experience in retail, handling and organizing merchandise, customer service, and cash management. Demonstrated skills in inventory control, communication and teamwork. Committed to creating a clean, organized shopping environment and making an impact through effective volunteer work.
Overview
1
1
year of professional experience
Work History
Thrift Store Volunteer
NSIA
Akoranga, AUK
05.2026 - 05.2026
- Sorted donations into appropriate categories for resale.
- Assisted customers in locating items and providing information.
- Organized merchandise displays to enhance store appearance.
- Collaborated with team members to ensure efficient operations.
- Supported fundraising efforts through event planning and execution.
- Priced merchandise using established guidelines.
- Inspected donations to ensure they were clean and in good condition before displaying them.
- Organized thrift store shelves, racks and display cases according to size, color or type of item.
Ticket Seller
North Shore Islamic Association
Akoranga, AUK
03.2026 - 03.2026
- Assisted customers in purchasing tickets for community events and services.
- Provided information about event schedules and ticket prices to patrons.
- Managed cash transactions and maintained accurate records of sales.
- Collaborated with team members to ensure efficient ticketing operations.
- Organized ticket selling areas to enhance customer experience and accessibility.
- Followed established protocols for handling cash and processing transactions securely.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Organized and distributed tickets for special events as needed.
- Resolved customer complaints in a professional manner.
- Processed payments for tickets using cash, credit cards or other forms of payment.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Assisted in training new Ticket Sellers on proper operating procedures and processes.
- Developed an understanding of event schedules to better assist customers with inquiries.
Cafe Worker
Lakehouse Art's Cafe
Auckland , AUK
02.2025 - 02.2025
- Operated cash register and processed customer payments accurately.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Followed food safety guidelines to ensure product quality and customer safety.
- Cleaned and organized cafe to maintain a welcoming atmosphere.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
Education
Westlake Girl's High School
Auckland , AUK07-2026
WEN & WIE Events Completion - Engineering
University of Auckland
03.2026 - 07.2026
Scholarship: Sustainability Course Completion - Sustainability Studies
Girl Boss Edge
04.2026 - 04.2026
Skills
- Customer service
- Cash handling
- Inventory management
- Store maintenance
- Cleanliness
- Team Collaboration
- Decision-making
- Adaptability and dependability
Timeline
Thrift Store Volunteer
NSIA
05.2026 - 05.2026
Scholarship: Sustainability Course Completion - Sustainability Studies
Girl Boss Edge
04.2026 - 04.2026
Ticket Seller
North Shore Islamic Association
03.2026 - 03.2026
WEN & WIE Events Completion - Engineering
University of Auckland
03.2026 - 07.2026
Cafe Worker
Lakehouse Art's Cafe
02.2025 - 02.2025
Westlake Girl's High School