Hana Tokuyama
Edgeware,Christchurch
Summary
Proven Head Waiter at Japanese Restaurant Info, adept in high-volume dining and guest relations management. Spearheaded a customer service English program, enhancing staff capabilities and ensuring seamless service to international guests. Skilled in menu memorization and safe food handling, significantly contributing to the establishment's reputation for excellence.
Overview
6
6
years of professional experience
Work History
Head Waiter
Japanese Restaurant Info
01.2018 - 05.2024
The Japanese restaurant where I worked had a hotel for invoices next door, so there were many customers from abroad. So I taught other staff simple customer service English and contributed to the smooth running of the restaurant.
Education
Bachelor -
Kansaigaidai
Japan03.2024
Skills
- Menu Memorization
- Guest Relations Management
- High-volume dining
- Menu presentation
- Safe Food Handling
Timeline
Head Waiter
Japanese Restaurant Info
01.2018 - 05.2024
Bachelor -
Kansaigaidai
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