Summary
Overview
Work History
Education
Skills
Nick Name
Personal Information
Certification
Languages
Timeline
Generic
Handika Rachman

Handika Rachman

Raumanga,Whangarei

Summary

I want to succeed in an environment where I can face new challenges that will help me improve and help advance my skill set. I believe that I can use my knowledge and abilities to contribute to both the company and my own personal growth, and to also contribute to customer satisfaction.

Overview

1
1
Certification

Work History

Online Business Shopee Indonesia

Self employed
, Jakarta, Indonesia
2021 - 2023
  • Research market goods to understand customer needs and preferences.
  • Dealing with suppliers and delivery service, making complete agreements
  • Add Store Information and latest product updates.
  • Provided recommendations for optimizing costumers experience on platforms.
  • Analyzed customer data to identify trends and develop insights.
  • Developed online business strategies to maximize revenue growth.

Housekeeping

Europa 2 Ship
2018 - 2021
  • Ensures the cleanliness of all cabins crew in assigned section, as well as the corridors and surrounding areas, in accordance with company standard.
  • Inspected after cleaning to ensure they were presentable.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Sanitized and Disinfected all cabin areas and frequently touched objects..
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Followed safety procedures when handling hazardous materials.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.

Housekeeping Steward

Costa Crociere
2011 - 2013
  • Ensures the cleanliness of all cabins crew in assigned section, as well as the corridors and surrounding areas, in accordance with company standard.
  • Inspected after cleaning to ensure they were presentable.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Sanitized and Disinfected all cabin areas and frequently touched objects..
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Followed safety procedures when handling hazardous materials.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.

Amenities

Shangri La Hotel Jakarta
, Jakarta, Indonesia
2010 - 2011
  • Assist the Hospitality and Guest Services Manager with the smooth operation of the accommodation
    and guest service functions
  • Ensure all guests receive a warm welcome friendly and memorable welcome
  • Work closely with bookings & reservations, housekeeping, concierge, security, food & beverage
    regarding guest requirements to ensure that all guests’ needs and expectations are
    met throughout their stay
  • As required assist with the co-ordination and delivery of dining, events and food & beverage service
  • Any other duties as directed by the Hospitality & Guest Services Manager or other member of the
    management team

On The Job Training/DW

Mercure Hotel Bali
, Bali, Indonesia
2009 - 2010
  • High standard of personal presentation.
  • Excellent communication and interpersonal skills to be able
    to interact with people at all levels.
  • Ability to take initiative and a practical approach to problem solving.
  • Passion for delivering exceptional guest service.
  • Ability to work as part of a team.
  • Good attention to detail.
  • Ability to work under pressure and juggle fast-paced priorities with minimal supervision.
  • Positive and flexible work approach.
  • Attendance.

Painting Plastic 3.B Section

PT. Astra Honda Motor
, Jakarta, Indonesia
2007 - 2009
  • Prepare and painting the components.
  • Sanding components after painting.
  • Repaint components for any unperfection part.
  • Assemble and labeling the components after completion.
  • Final inspection before being distributed.

Education

College - Hotel And Cruise Ship

Krisanti Widya Mandiri
Jakarta
05.2010

Vocational High School - Mechanical Engineering

SMK Bhakti 1
Jakarta
06.2006

Certificate of Proficiency - Basic Safety, Security, Crisis&Crowd Management

Pertamina Maritime Training Center
Jakarta
03.2011

Skills

  • Attentive - I pay close attention to instructions given to me ensuring my work is always up to the standard
  • Problem Solving - I am quick to come up with solutions to any mishaps and sudden occurrences that pop up
  • Initiative - I constantly think ahead for anything that could happen while completing a task
  • Detail Oriented - I pay close attention to detail, ensuring that the work I have done is exemplary

Nick Name

Andi

Personal Information

Visa Status: NZ Visitor Visa

Certification

  • Basic Safety Training
  • Security Awareness Training
  • Basic Security Training Revalidation
  • Crisis Management And Human Behaviour
  • Crowd Management

Languages

Bahasa Indonesia
Professional
English
Elementary

Timeline

Online Business Shopee Indonesia

Self employed
2021 - 2023

Housekeeping

Europa 2 Ship
2018 - 2021

Housekeeping Steward

Costa Crociere
2011 - 2013

Amenities

Shangri La Hotel Jakarta
2010 - 2011

On The Job Training/DW

Mercure Hotel Bali
2009 - 2010

Painting Plastic 3.B Section

PT. Astra Honda Motor
2007 - 2009

College - Hotel And Cruise Ship

Krisanti Widya Mandiri

Vocational High School - Mechanical Engineering

SMK Bhakti 1

Certificate of Proficiency - Basic Safety, Security, Crisis&Crowd Management

Pertamina Maritime Training Center

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Handika Rachman