MAI BUI
Auckland,New Zealand
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waitress - Duty Manager
Vietflames, Vietnamese restaurant
12.2023 - Current
Waitress
Vietlane, Vietnamese restaurant
08.2020 - 03.2021
Checkout Operator
New World
07.2020 - 11.2020
Checkout Operator
New World
04.2019 - 06.2020
Housekeeping
Quest Atrium
10.2017 - 03.2019
Waitress
Gengys Khan
03.2017 - 10.2017
Personal Banker
Vietnam Maritime Commercial Joint Stock Bank
06.2014 - 02.2015
Education
Graduate Diploma - Applied Management in Sale and Marketing
Wellington Institute of Technology
03.2019
Bachelor of Business Administration - Marketing Management and Research
Academy of Finance
08.2016
Skills
- Understanding what customers need and what is important through their actions
- Using logical thinking and research to resolve the issues
- Making decisions to make sure customers are happy
- Planning time to make sure complete work with less time and more efficient
- Being reliable to keep current customers and get more customers
- Always be punctual and take responsibility
Certification
Manager certificate
Timeline
Waitress - Duty Manager
Vietflames, Vietnamese restaurant
12.2023 - Current
Waitress
Vietlane, Vietnamese restaurant
08.2020 - 03.2021
Checkout Operator
New World
07.2020 - 11.2020
Checkout Operator
New World
04.2019 - 06.2020
Housekeeping
Quest Atrium
10.2017 - 03.2019
Waitress
Gengys Khan
03.2017 - 10.2017
Personal Banker
Vietnam Maritime Commercial Joint Stock Bank
06.2014 - 02.2015
Bachelor of Business Administration - Marketing Management and Research
Academy of Finance
Graduate Diploma - Applied Management in Sale and Marketing
Wellington Institute of Technology
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