Hani Alabboodi

• We offer a range consultancy services to help grow business. From project management to international business expansion, we have the world-class experience and professional team to help build a better business. We help organizations across the private, public, and social sectors create the change that matters. We have always helped our clients identify and set the direction toward their most important goals.

· Manage 220 room property with $4.5 million in annual revenue

· Oversee all hotel activities, including hiring and firing, supervising employees, and training staff of more than 170 employees

· Increased room revenues by 15 percent year-to-year for 2 consecutive years

Developed and saw hotel-wide renovation project through to completion while staying within budget and time-frame.

· Oversaw daily front desk operations, maintenance, and housekeeping for more than 40 employees.

· Increased guest satisfaction scores by 12 percent in surveys on attentiveness, cleanliness, quality of maintenance, and breakfast service.

· Controlled a housekeeping and maintenance operating budget of $25,000 per month with 45 percent GOP.

· Decreased employee turn-over by 55 percent.

.Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines

.Identified and resolved unauthorized, unsafe or ineffective practices.

.Partnered with vendors and suppliers to effectively manage and budget.

· Purchased new products and oversaw inventory stocking and availability.

· Sourced vendors,built relationships and negotiated prices.

· Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.

· Performed monthly reconciliation of open purchasing orders.

· Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.

Oversaw $400.00 budget monthly and purchasing needs for build the Hotel.

• Raised brand awareness through consistent marketing efforts and product campaign launches.
• Researched, negotiated, implemented and tracked advertising and public relations activities.
• Collaborated with media to encourage company and product coverage and promote brand mission and values.
• Consulted with advertising agencies to arrange promotional campaigns in various types of media.
• Defined and achieved project and overall organizational vision, strategies and tactics.
• Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
• Represented organization to customers, public, government officials and other external sources. Developed key and valued relationships with customers, public, government officials and other external sources by resolving issues quickly and implementing process.

• Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
• Trained new staff on correct procedures, compliance requirements and performance strategies.
• Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Kept accounts in balance and ran daily reports to verify totals.
• Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
• Balanced hotel accounts at end of day.

• Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
• Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
• Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
• Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes.