Hanna Seong
Auckland,AUK
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
13
13
years of professional experience
Work History
Store Manager
Orewa Family Market
Orewa , Auckland
08.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
ECE Teacher's Assistant
Jitbugs
Auckland , Auckland
08.2021 - 09.2023
- Prepared classroom materials such as flashcards, worksheets and games.
- Monitored student behavior during group activities to ensure safety and appropriate conduct.
- Maintained a safe, clean and organized learning environment.
- Collaborated with other staff members to develop meaningful curriculum objectives.
- Provided individualized support to students with special needs.
ECE Teacher
CityImpact Church Childcare
Brownsbay , Auckland
07.2022 - 08.2023
- Planned and implemented developmentally appropriate activities for young children.
- Encouraged children's emotional and physical development through age-appropriate activities.
- Collaborated with other teachers to plan field trips and special events.
- Taught children foundational skills in colors, shapes and letters.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
YouTube Content Creator
Google
Auckland , Auckland
11.2019 - 07.2023
- Organized giveaways for viewers as an incentive for watching content.
- Edited audio clips and added sound effects to enhance video quality.
- Created YouTube channel and developed a content strategy to increase viewership.
- Filmed, edited, and uploaded videos for the YouTube channel.
- Managed social media accounts associated with the YouTube channel.
Marketing Consultant
Dealgong
Seoul , Seoul
10.2014 - 08.2017
- Developed and implemented marketing campaigns to increase customer engagement.
- Created content strategy plans to improve customer experience across multiple platforms.
- Analyzed customer feedback data to inform marketing decisions and strategies.
- Managed social media accounts, including developing content calendars and posting regularly.
Retail Shop Owner
Myself
Seoul , Seoul
07.2011 - 02.2014
- Trained and managed shop staff, including delegating tasks and scheduling shifts.
- Provided excellent customer service to ensure customer satisfaction.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Improved company's quality and productivity by streamlining systems and processes.
- Set pricing structures according to market analytics and emerging trends.
Education
NZCEL ACADEMIC LEVEL 5 - Academic English
Dynaspeak_nzcel (TWOA)
Auckland12-2019
NZCEL LEVEL 4 - Employment English
Dynaspeak (TWOA)
Auckland, NZ07-2019
NZCEL LEVEL 4 - Academic English
NZCEL (TWOA)
Auckland, NZ12-2018
Master of Arts - Social Work
Korean Bible University
Seoul02-2009
NZQA Level 5 - Teaching English As A Foreign Language
CLTi
Christchurch, NZ02-2008
Skills
- Schedule Management
- Administrative Support
- File Management
- Scheduling
Affiliations
- Coffee serving at Church
- Sunday School Teacher for 15 years
- Piano School for 10 years.
Languages
English
Professional
Korean
Native/ Bilingual
Accomplishments
- Honor roll Scholarship Recipient 2004
- University Student Council Member 2004, 2005
Timeline
Store Manager
Orewa Family Market
08.2023 - Current
ECE Teacher
CityImpact Church Childcare
07.2022 - 08.2023
ECE Teacher's Assistant
Jitbugs
08.2021 - 09.2023
YouTube Content Creator
Google
11.2019 - 07.2023
Marketing Consultant
Dealgong
10.2014 - 08.2017
Retail Shop Owner
Myself
07.2011 - 02.2014
NZCEL ACADEMIC LEVEL 5 - Academic English
Dynaspeak_nzcel (TWOA)
NZCEL LEVEL 4 - Employment English
Dynaspeak (TWOA)
NZCEL LEVEL 4 - Academic English
NZCEL (TWOA)
Master of Arts - Social Work
Korean Bible University
NZQA Level 5 - Teaching English As A Foreign Language
CLTi
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