Hannah Edwards
12 Balrickard Way,Palmerston North
Summary
Dedicated professional delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Optical Assistant
Specsavers
, Palmerston North
12.2023 - Current
- Interpret optical prescriptions to fit and service optical appliances such as spectacle frames and lenses.
- Assisted in fitting frames that were selected by customers while providing feedback on style choices.
- Educated patients on proper care and handling of eyewear products.
- Conducted comprehensive pre-test procedures, including optical coherence tomography, visual field, pressure tests, and auto-refraction.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Answered phone calls from potential customers inquiring about services offered by the practice.
- Performed administrative duties such as data entry and filing paperwork.
- Scheduled appointments for eye exams with optometrists.
Childcare Assistant
After School Kids
, Palmerston North
01.2023 - 11.2023
- Assisted in planning, organizing and implementing activities to encourage learning.
- Observed and monitored the safety of all children in care.
- Accompanied children on outings.
- Responded promptly to incidents or emergencies according to established protocols.
- Assisted in meal preparation including preparing snacks and drinks.
Retail Assistant
Memory Block
, Palmerston North
11.2022 - 11.2023
- Answered customer queries and carried out orders in a timely manner.
- Assisted in setting up promotional displays and signage.
- Reviewed job orders to determine amount of block size, ink color and potential special instructions.
- Edited photos on Adobe Photoshop according to the customers request.
- Managed purchases accurately on the point-of-sale system.
- Performed routine maintenance and cleaning of printer to ensure optimal performance.
Retail Assistant
Jay Jays
, Palmerston North
09.2021 - 11.2022
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Food Service Worker
Bakers Delight
Australia, Sydney
09.2019 - 09.2020
- Performed opening and closing duties as assigned by management.
- Maintained accurate records of sales transactions for end-of-day reports.
- Utilized point-of-sale systems for taking orders from customers.
- Cleaned kitchen areas, equipment and utensils.
- Stocked shelves with freshly baked goods throughout the day.
- Served customers at the front counter by providing product information and taking orders.
Education
High School Diploma -
Longburn Adventist College
Palmerston North10-2022
Skills
- Patient Care
- Customer Service
- Appointment Scheduling
- Product Upselling
- Transaction Processing
- Retail Sales
Timeline
Optical Assistant
Specsavers
12.2023 - Current
Childcare Assistant
After School Kids
01.2023 - 11.2023
Retail Assistant
Memory Block
11.2022 - 11.2023
Retail Assistant
Jay Jays
09.2021 - 11.2022
Food Service Worker
Bakers Delight
09.2019 - 09.2020
High School Diploma -
Longburn Adventist College