Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Edwards

12 Balrickard Way,Palmerston North

Summary

Dedicated professional delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Optical Assistant

Specsavers
, Palmerston North
12.2023 - Current
  • Interpret optical prescriptions to fit and service optical appliances such as spectacle frames and lenses.
  • Assisted in fitting frames that were selected by customers while providing feedback on style choices.
  • Educated patients on proper care and handling of eyewear products.
  • Conducted comprehensive pre-test procedures, including optical coherence tomography, visual field, pressure tests, and auto-refraction.
  • Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
  • Answered phone calls from potential customers inquiring about services offered by the practice.
  • Performed administrative duties such as data entry and filing paperwork.
  • Scheduled appointments for eye exams with optometrists.

Childcare Assistant

After School Kids
, Palmerston North
01.2023 - 11.2023
  • Assisted in planning, organizing and implementing activities to encourage learning.
  • Observed and monitored the safety of all children in care.
  • Accompanied children on outings.
  • Responded promptly to incidents or emergencies according to established protocols.
  • Assisted in meal preparation including preparing snacks and drinks.

Retail Assistant

Memory Block
, Palmerston North
11.2022 - 11.2023
  • Answered customer queries and carried out orders in a timely manner.
  • Assisted in setting up promotional displays and signage.
  • Reviewed job orders to determine amount of block size, ink color and potential special instructions.
  • Edited photos on Adobe Photoshop according to the customers request.
  • Managed purchases accurately on the point-of-sale system.
  • Performed routine maintenance and cleaning of printer to ensure optimal performance.

Retail Assistant

Jay Jays
, Palmerston North
09.2021 - 11.2022
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.

Food Service Worker

Bakers Delight
Australia, Sydney
09.2019 - 09.2020
  • Performed opening and closing duties as assigned by management.
  • Maintained accurate records of sales transactions for end-of-day reports.
  • Utilized point-of-sale systems for taking orders from customers.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked shelves with freshly baked goods throughout the day.
  • Served customers at the front counter by providing product information and taking orders.

Education

High School Diploma -

Longburn Adventist College
Palmerston North
10-2022

Skills

  • Patient Care
  • Customer Service
  • Appointment Scheduling
  • Product Upselling
  • Transaction Processing
  • Retail Sales

Timeline

Optical Assistant

Specsavers
12.2023 - Current

Childcare Assistant

After School Kids
01.2023 - 11.2023

Retail Assistant

Memory Block
11.2022 - 11.2023

Retail Assistant

Jay Jays
09.2021 - 11.2022

Food Service Worker

Bakers Delight
09.2019 - 09.2020

High School Diploma -

Longburn Adventist College

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Hannah Edwards