Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Hannah Isaac

Churton Park,WGN

Summary

Detail-oriented Front of House with over three years of experience. Excellent at multitasking and staying productive in high-demand situations. Training new staff and acting as manager when needed. Highly skilled in customer service and experienced with all aspects of Front of House.

Overview

5
5
years of professional experience

Work History

Front of House

ZZAN Wellington
11.2021 - Current

Key responsibilities:

• Acting manager.

• Training new staff.

• Taking orders & phone calls, seating people and serving food.

• Making drinks at the bar and assembling dishes in the kitchen.

• Opening and closing the restaurant.


Other notes:

• I take initiative and go the extra mile with many tasks. These are often not part of my job description, but I do them to take pride in my work and the workplace.

• I have come up with many new initiatives, like new signage to help customers, ways to organise our stock, new efficient ways to open and close the restaurant and ways to save money by reusing items.

• I help new staff transition smoothly and make guides to help them learn.

Club President, Events & PR Officer

Friends of Korea Club,Victoria University
02.2020 - 10.2024

Key responsibilities:

• Plan and host regular meetings.

• Hiring, interviewing and training executive members.

• Come up with new event ideas and planned the events to succession.

• Be a leader for the 5 different teams (PR, Dance, Higher execs, Events & Treasurers).


Achievements:

• Organised over 50+ events for the club.

• Hosted and conceived our most popular and well-received events.

• Given a key leadership role each year, until I became the Vice president 2022 and President of the club 2023.

• Contacted and gained sponsors for prizes from many different local businesses.

• Helped grow our social media to over 4000+ followers across Instagram, Facebook,Tiktok & Youtube.

Education

Bachelor of Arts - History, Film

Victoria University of Wellington
Wellington, NZ
06-2023

Skills

  • Excellent customer service
  • Working in busy environment
  • Leadership and training new staff
  • Alcohol sales and bartending
  • Enforcing Liquor license rules
  • Assembling dishes
  • Professional communication (Emails, Phone, SMS)
  • Bookings and POS systems
  • Highly organised
  • Full drivers license

Awards

1. Club President of the year runner up 2023 – VUW Supreme club and gold awards (October 2023)

2. Club of the year runner-up Friends of Korea 2023 – VUW Supreme club and gold awards (October 2023)

3. Wellington Plus Award VUW (June 2023)

4. Outstanding contribution to clubs award – VUW Supreme club and gold awards (October 2023)

Timeline

Front of House

ZZAN Wellington
11.2021 - Current

Club President, Events & PR Officer

Friends of Korea Club,Victoria University
02.2020 - 10.2024

Bachelor of Arts - History, Film

Victoria University of Wellington
Hannah Isaac