Hannah Johnson
Masterton,WGN
Summary
Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Manager
Independant
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Assistant Bar Manager
Jill And Chill Limited
Seaview Wellington
02.2019 - 05.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Enhanced team productivity through effective scheduling and task delegation.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
NZQA LVL 1&2 -
Heretaunga College
Upper Hutt, WGNSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Product Knowledge
- Client Relationship Management
- Positive and upbeat
- Sales Planning
- Sales process
- Goal Setting
- Customer Service
- Time Management
- Decision-Making
- Goal Setting and Achievement
Timeline
Assistant Bar Manager
Jill And Chill Limited
02.2019 - 05.2024
Sales Manager
Independant
NZQA LVL 1&2 -
Heretaunga College