HANNAH JOINER
Wainuiomata,Wellington
Summary
Dynamic Project Manager with a proven track record at Te Whatu Ora, excelling in project planning and team coordination. Expert in inventory control and regulatory compliance, successfully implementing efficient supply room setups. Adept at risk assessment, ensuring project success while fostering strong stakeholder relationships. Proficient in Microsoft Project and Excel.
Overview
8
8
years of professional experience
Work History
Project Manager
Te Whatu Ora
Newtown, Wellington
01.2024 - Current
- Executed hospital supply room setup, including installation of storage solutions and inventory systems.
- Participated in designing efficient layouts for new supply rooms based on clinical needs.
- Assembled shelving units and cabinets, adhering to safety and structural standards.
- Organized medical supplies by category, implemented par levels, and labeled storage areas for accuracy.
- Conducted measurements to determine optimal storage layouts and material flow.
- Ensured compliance with infection control, fire safety, and hospital regulations.
- Facilitated project meetings with managers and clinical leads to align operational goals.
- Provided staff training on supply room operations and restocking protocols.
IT Project Coordinator
Cogent Limited
Wellington
08.2022 - Current
- Company Overview: formally LANtech
- Managed functional project teams autonomously to ensure the successful delivery of projects, surpassing client expectations.
- Developed comprehensive project plans, defining scope, objectives, and deliverables, and created detailed project schedules.
- Managed project budgets, tracked expenses, and reported on financial performance to stakeholders.
- Mitigating project risks through systematic identification and proactive strategies to ensure adaptability and success in line with stakeholder expectations.
- Acted as main point of contact for clients and project team members, fostering strong working relationships and providing timely updates.
- Facilitated regular project meetings, documented meeting minutes, and ensured action items were completed.
- Coordinated with vendors and suppliers to ensure timely delivery of materials and services.
- Formally LANtech
Service Coordinator
LANtech Limited
Wellington
08.2021 - 08.2022
- Collaborate with cross-functional teams to plan, implement, and manage IT service delivery, ensuring alignment with organizational goals and customer expectations.
- Manage and maintain engineer diaries to ensure efficient scheduling and utilization of technical resources.
- Track and update engineer schedules in real-time to accommodate urgent service requests or changes in priorities.
- Create and maintain comprehensive service level agreements (SLAs) and key performance indicators (KPIs), monitoring service performance and taking corrective actions when necessary to meet or exceed SLAs.
- Manage IT service requests, prioritizing and assigning tasks to appropriate technical teams, and tracking progress to meet customer expectations.
- Collaborate with vendors and third-party service providers to ensure seamless service delivery and compliance with contracts.
Senior Administrator
CCDHB
Wellington
02.2017 - 08.2021
- Proficient in frontline reception duties, including professional call management and situation assessment.
- Expertly manage inventory, including procurement, materials monitoring, and supply stocking.
- Extend warm and professional welcome to visitors, whether in person or over phone.
- Effectively liaise with vendors, contractors, and professionals, facilitating activities and conveying management directives.
- Prepare and distribute comprehensive office documentation and reports with attention to detail.
- Maintain file records, create clinical records, and ensure accurate data input.
- Efficiently handle incoming and outgoing mail and emails, collaborating closely with healthcare professionals.
- Ensure vehicle and health and safety maintenance with focus on compliance.
Skills
- Project management and planning
- Team coordination and communication
- Budgeting and cost control
- Risk assessment and mitigation
- Documentation and reporting
- Microsoft Project and Excel proficiency
- Time management and organization
- Supply chain management
- Regulatory compliance
- Inventory control
Accomplishments
Successfully managed a 1300-hour, 21-site project, coordinating technicians from regional offices nationwide, ensuring on-time, on-budget delivery, exceeding client expectations and encouraging team collaboration.
Languages
English, Fluent
Timeline
Project Manager
Te Whatu Ora
01.2024 - Current
IT Project Coordinator
Cogent Limited
08.2022 - Current
Service Coordinator
LANtech Limited
08.2021 - 08.2022
Senior Administrator
CCDHB
02.2017 - 08.2021
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