Hannah Josue

• Oversee end-to-end logistics operations for both import and export shipments, ensuring efficient supply chain flow and timely fulfillment.
• Implement strategic initiatives to streamline processes, enhance service levels, and reduce overall logistics costs.
• Lead and mentor a team of dispatchers and logistics staff, providing training and guidance to boost operational performance.
• Build and maintain strong relationships with key stakeholders, including suppliers and freight partners, to support seamless coordination.
• Analyze logistics and supply chain data to support informed decision-making and drive continuous improvement.
• Manage and approve approximately $12 million in annual freight spend, ensuring cost-effectiveness and compliance.
• Supervise the invoicing team in the Clark Philippines office, ensuring accurate billing to distributors and promptly addressing any issues that arise.
• Create and maintain comprehensive work instructions in Guru cards to ensure consistency and clarity across internal supply chain and logistics processes.

• Managed daily dispatch and logistics operations to align with organizational goals for timely and efficient supply and distribution.
• Mapped and refined process workflows to improve visibility and understanding of supply chain procedures across departments.
• Coordinated closely with freight forwarders and courier partners to ensure accurate documentation, real-time tracking, and prompt issue resolution.
• Collaborated with internal teams to create and update freight forecasts and logistics plans, supporting inventory and distribution efficiency.
• Identified cost-effective shipping methods and optimized routing strategies to reduce expenses and improve delivery performance.
• Ensured compliance with domestic and international shipping regulations, including customs and tariff requirements.
• Created clear, accessible work instruction documents to support consistency and knowledge sharing across the internal logistics team.
• Prepared and delivered comprehensive logistics and supply chain reports to senior leadership, including KPIs and courier performance metrics.

• Supported logistics operations across inventory control, shipment coordination, and order fulfillment to ensure efficient day-to-day execution.
• Contributed to the development of logistics strategies aimed at improving performance, reducing delays, and enhancing service delivery.
• Maintained accurate records of shipments and inventory levels, enabling effective stock control and timely replenishment.

Additional Responsibilities:

• Reviewed and approved courier invoices prior to payment, ensuring cost accuracy and adherence to service agreements.
• Updated and maintained customer shipping information in Syspro to support accurate order processing, dispatch, and invoicing.
• Monitored outstanding customer invoices daily, managing the end-to-end invoicing and payment process in coordination with internal teams.

• Assist in metering equipment movement through effective replenishment, receiving, holding and distribution of all machine requests.
• Reviewed order data to verify transactions and shipping dates.
• Produced high-quality documents, spreadsheets and work instructions for internal needs.

• Processed sales orders and executes activities related to supply chain functions to ensure that daily targets are met and quality is maintained as per service level agreements.
• Collaborated with internal teams to improve outputs and meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Developed and maintain accurate and timely shipping reports.

• Responsible for providing timely and quality support by establishing organized and reliable file management to meet the HR requirements of the company.
• Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
• Documented human resources record and maintained the confidentiality of sensitive personal information.